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Omni Hotels Convention Services Leader in Development (LID) in Boston, Massachusetts


The 1,000 plus roomOmni Boston Hotel at the Seaportis expected to open early 2021 and will be a one-of-a-kind, two-tower, luxury property. The new hotel, located at 450 Summer Street in South Boston’s Seaport District, will feature a signature spa and fitness center, event terrace, elevated pool deck, multiple dining establishments, bar and a variety of retail venues. It will boast more than 100,000 square feet of meeting and event space and feature the largest hotel ballroom in Boston.

Job Description

The Convention Services Leader in Developement is responsible for assisting in the daily operations of our events and meeting space to ensure overall client satisfaction. This individual will handle all duties as assigned by the Convention Services Department.


  • Completion of LID learning contracts; scheduling appointments with contract resources and completing monthly LID progress report.

  • Rotational development through the functions of the Catering, Convention Services and Banquet departments.

  • Correspond with all colleagues, vendors and clients in a professional manner.

  • Daily office duties to include Event Reader Boards, BEO Distribution, BEO Change Log, the Guarantee Sheet and the Daily Event Report.

  • Participates in the coordination of the administrative function of the Catering and Convention Services department to include turnover process, amenity requests, commission and rebate calculation and o rganization of pre-con collateral and site inspection documents.

  • Creates resume to assist the assigned Conference Services Manager.

  • Assist Convention Service and Catering Managers in preparing BEO’s to meet specifications given by clients and/or Convention Service Managers.

  • Assist Convention Services and Catering Managers as the onsite liaison between Meeting Planner and operational departments.

  • Perform other duties and special projects as assigned by leadership.

  • Assist Convention Service Managers and Catering Managers in contacting clients and vendors to coordinate arrangements for functions to include c ommunicating, initiating, negotiating, and closing contracts.

  • Maintain confidentiality and of hotel and client information, correspondence, reports and files.

  • Maintain knowledge of all Hotel services/features and hours of operation.

  • Maintain knowledge of, and comply with, all hotel and departmental policies and procedures.


  • A Bachelor’s degree is required, preferably in Hospitality Management.

  • Previous administrative, hotel and/or hospitality experience preferred.

  • Candidates must be available to relocate after completion of the program.

  • Ability to clearly communicate in English with guests, clients and hotel staff is required.

  • Proficiency in MS Office programs are required.

  • Proficiency in Delphi FDC is preferred.

  • Ability to have a strong attention to detail, multitask and complete a variety of tasks in an accurate and timely manner is required.

  • Strong customer service skills are required.

  • Self-motivated with ability to manage deadlines.

  • Must be able to work a flexible schedule including weekends nights and holidays.

    Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster ( and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement ( If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

Job LocationsUS-MA-Boston

Posted Date2 weeks ago(11/16/2021 10:27 AM)

Requisition ID 2021-58900

of Openings 1

Category (Portal Searching) Leader in Development