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Celestica Customer Program Management Consultant in Boston, Massachusetts

Req ID: 118115

Region: Americas

Country: USA

State/Province: New Hampshire

City: Remote Employee US

Summary

We are seeking an experienced and motivated individual for the position of Customer Program Management Consultant to join our dynamic team. This is an exciting opportunity for a candidate who is interested in taking the next step in their career and eager to take on new challenges and drive growth within our organization. The ideal candidate will possess a growth mindset and a proven track record of managing growth opportunities. This role provides collaborative support to Sales and Business Development for new and competitive business quotes for manufacturing, product solutions, repair or design services as well as the on-going management of the account.

Detailed Description

  • Develop and execute strategic programs that drive customer engagement, satisfaction, and loyalty.

  • Collaborate with cross-functional teams to identify and capitalize on growth opportunities within our customer base.

  • Utilize a growth mindset to identify innovative strategies and solutions that enhance customer relationships and drive business expansion.

  • Demonstrate a solid understanding of financial principles, including experience with P&L management and pricing strategies to drive profitability.

  • Leverage expertise in supply chain management to streamline processes, improve operational efficiency, and ensure timely delivery of products and services.

  • Serve as a customer-facing liaison, building strong relationships with key clients and acting as their advocate within the organization.

  • Utilize previous experience and insights from customer-facing roles to gather and translate customer requirements into actionable strategies.

  • Monitor industry trends and competitor activities to stay ahead of market developments and identify potential opportunities for growth.

Knowledge/Skills/Competencies

  • Minimum of 8 years of progressive experience in customer program development, operations, and/or supply chain management.

  • Proven experience with financial principles and P&L management, including pricing strategies.

  • Customer-facing background with a demonstrated ability to build and maintain relationships with key clients.

  • Excellent communication and interpersonal skills, with the ability to effectively present complex information to both internal and external stakeholders.

  • Strategic thinker with the ability to analyze data, identify trends, and develop actionable insights.

  • Proficiency in relevant software and tools, including CRM systems and data analytics platforms.

Typical Education

  • Bachelor’s degree in Business Administration, Marketing, or related field.

Notes

If you are a forward-thinking professional with a passion for driving customer-centric growth and possess the qualifications mentioned above, we invite you to apply for the position of Customer Program Management Consultant. Join us in shaping the future of our organization and making a meaningful impact on our customers’ experiences.

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: $99k-154k Annually

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Celestica’s policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law.

This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.

COMPANY OVERVIEW:

Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.

Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

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