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Oracle Customer Success Services - Oracle Integration Cloud Developer in Boston, Massachusetts

Job Description

About Oracle Advanced Customer Services

Who better to support Oracle...than Oracle? https://www.oracle.com/support/advanced-customer-services/

With over 20 years of providing dedicated support to more than 6,000 companies in 100 different countries, services are designed to meet the ever-evolving needs of our customers. By working with them to understand their unique requirements and business goals, Advanced Customer Services helps them embrace the right technology to shape their future and achieve more.

When business continuity is crucial and you need critical support, Oracle Advanced Customer Services offers proactive guidance and preventative services delivered by a dedicated support team. This critical support is to drive high availability across the entire Oracle IT stack—from applications, middleware, and database to servers, storage, and network devices.

Oracle Advanced Customer Services, delivers the high availability and critical support businesses demands. A team of Advanced Support Engineers work closely with customers, both onsite and remotely, to provide 24/7 personalized support. The team combines the knowledge of customer environment and expertise from Oracle Support and Product Development, to help resolve critical issues.

Customer Success Services – Oracle Integration Cloud Developer

Position Overview:

We are looking for Oracle Integration cloud developer with Overall 7 to 15 years of IT experience with at least 5 years of OIC Development experience and remaining years of Fusion / EBS Technical. The selected candidates should be able to relocate to any one of the work locations (Bangalore, Hyderabad, Gurgaon) for forthcoming projects if selected, should also be willing work in shifts if required as our customers are spread across various countries. Must have good understanding of Design and development of integrations using Oracle Integration Cloud to connect various on-premise and cloud-based applications. We are looking for a Technical person who has real-time hands-on product and/or technical experience; and/or worked with L3 level support or Development; and/or having equivalent knowledge.

Qualifications: Any professional qualification (BE/ B Tech/MCA/ MSc (Comp Science)).

Certifications: Oracle Integration Cloud certification or other relevant Oracle certifications.

Industry Knowledge: Experience in relevant industry sectors such as finance, healthcare, or manufacturing.

Agile Methodologies: Familiarity with Agile and Scrum methodologies for project management and development.

  • Must have Skills

  • Experience and understanding of web services and XML technologies (WSDL, SOAP, API, REST, XML, XSD, XSLT, WS-Security).

  • Design and development of integrations, using OCI Services like OIC, Oracle API Gateway, OCI Queues, Streams, ATP.

  • Well versed in calling and consuming RESTful APIs, connecting to file systems, loading, and parsing data, mapping different data formats from and to JSON and XML.

  • Experience in handling web service faults and usage of fault handling framework.

  • should have experience in SQL/PL-SQL, APEX, ATP oracle DBCS technologies ,BI & OTBI Reports, and applying performance tuning techniques

Job Description

  • At least 5+ years of hands-on technical experience in design and development of Interfaces with internal and external applications using OIC or SOA as a Middleware platform.

  • Relevant work experience on development of SaaS extensions using VBCS

  • Developed integration between SaaS application (Oracle Cloud ERP, Oracle Cloud HCM) and between SaaS and PaaS application.

  • Should have worked extensively on minimum 3-4 Technology Adapters like File, Database, Oracle ERP & FTP adapter.

  • Design and develop reusable components using coding standards and error handling framework.

  • In-Depth Understanding of Data Model, Business functionality and its data flow in Oracle Fusion Application and/or Oracle EBS AU(Finance, HCM or Supply chain)

  • Working experience in using industry standard technology and enterprise adapters to integrate SaaS, and on-Premises Applications, Processes, and APIs.

  • Able to configure OIC Connectivity Agent to push and pull data from On-Premises application.

Career Level - IC4

Responsibilities

Job Responsibilities:

  • Integration Development: Design and develop integrations using Oracle Integration Cloud to connect various on-premise and cloud-based applications.

  • Requirement Analysis: Collaborate with business analysts and customers to gather integration requirements and translate them into technical specifications.

  • System Architecture: Develop and maintain integration architecture, ensuring scalability, security, and performance.

  • Deployment and Maintenance: Manage the deployment of integration solutions, including monitoring and troubleshooting to ensure optimal performance.

  • Documentation: Create detailed documentation, including integration workflows, configurations, and maintenance procedures.

  • Testing: Conduct thorough testing of integrations to ensure data accuracy, reliability, and performance.

  • Support and Training: Provide ongoing support and training to users and other team members regarding integration functionalities and standard processes.

  • Continuous Improvement: Stay updated with the latest Oracle Integration Cloud features and enhancements to continuously improve integration solutions.

  • Must have very good communication skills , Must be a great teammate, willing to learn new technologies

  • Must work in rotational shifts INCLUDING night shifts

  • Experience and Expertise in one of the following areas is seen as an advantage:

  • Java, J2EE and Oracle ADF

  • PL/SQL, Forms , Reports , Unix Shell Scripts

  • Discoverer , Workflow, BI Publisher / OTBI Reports

  • Java / JSP

  • Web ADI ,OAF , ADF

  • PaaS Integrations

  • Javascript, jQuery, KnockoutJS, NodeJS , HTML, CSS, python

  • HCM Extract , HDL File Transfers

Others

  • Exhibit effective analytical skills & organizational skills

  • Good command over spoken & written English

  • Interact directly with customers and follows through on all assignments and takes ownership of customer issues

  • Seeks innovative ways to improve the process of delivering solutions to customers

  • Strong written and verbal English communication skills; multi-lingual a plus

  • Self driven and result oriented

  • Strong problem solving/analytical skills

  • Strong customer support and relation skills

  • Effective communication (verbal and written)

  • Focus on relationships (internal and external)

  • Strong willingness to learn new things and share them with others

  • Influencing/negotiating

  • Great teammate

  • Customer focused

  • Confident and decisive

  • Values Expertise (maintaining professional expertise in own subject area)

  • Enthusiasm

  • Flexibility

  • Organizational skills

  • Values and enjoys coaching/knowledge transfer ability

  • Values and enjoys teaching technical courses

Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features – and use this learning to deliver value to customers daily.

Ability to travel up to 20%

Does this sound like you? Apply today!

#LI-Remote

#LI-RR2

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

Canada: Hiring Range from $66,700 to $145,000 CAD per annum

US: Hiring Range: from $37.98 to $76.06 per hour; from $79,000 to $158,200 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

  1. Medical, dental, and vision insurance, including expert medical opinion

  2. Short term disability and long term disability

  3. Life insurance and AD&D

  4. Supplemental life insurance (Employee/Spouse/Child)

  5. Health care and dependent care Flexible Spending Accounts

  6. Pre-tax commuter and parking benefits

  7. 401(k) Savings and Investment Plan with company match

  8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

  9. 11 paid holidays

  10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

  11. Paid parental leave

  12. Adoption assistance

  13. Employee Stock Purchase Plan

  14. Financial planning and group legal

  15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

This job requires proficiency in the English language. Oracle is a global company with operations in dozens of countries around the world and our teams, including the team this position is part of, are comprised of individuals located in various jurisdictions. As is required of employees in all jobs at Oracle in North America, candidates for this position are required to understand, and communicate, in English so that in the course of performing their work, they can interact with teammates in other locations who are not fluent in the French language.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

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