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Morgan Stanley Data Operations Billing Analyst in Boston, Massachusetts

Basic Purpose:

This position will report directly to the Revenue Operations Manager. Primary responsibilities include daily monitoring of billing attributes data to identify billing updates to existing accounts and new account setups to review for accuracy. This position will also be responsible for reviewing billing group submission for new and existing accounts, by interpreting contract language to ensure setup for billing processes is complete. This role will also assist team members in various areas requiring additional support, including, credit calculations, Accounts Receivable collection efforts and invoice distribution efforts.

Primary Responsibilities:

Revenue Data Analysis:

  • Daily monitoring of Argos data files to identify billing updates to existing accounts and new account setups to review for accuracy. Work with business partners to review/resolve items in question.
  • Assist in the creation of enhanced reporting capabilities to improve the ability to identify billing setup issues.
  • Monitoring of Billing inbox for issues related to fee changes, research and monitor for updates required to impacted systems. Follow up to ensure all items are addressed within reasonable timeline.
  • Fee calculation of over/under billing, due to retroactive fee schedule changes. Communicate calculations to business partners for review and monitor the process through completion/resolution.
  • Become a Subject Matter Expert for standard practices of fee set-up and system capabilities for Argos and Revport.

Revenue Data Maintenance:

  • Review SharePoint submissions from business partners, Interpret contract language to validate and setup billing groups in CRM system (Argos).
  • Become a Subject Matter Expert for standard practices of fee set-up and system capabilities for Argos and Revport.

Other:

  • Work independently on A/R collection efforts while providing routine updates and progress reporting to manager while escalating and resolving problems/issues that arise. Review items found to be uncollectible with manager to be written-off.
  • Monitor, research and execute credits identified to be returned to accounts, due to overpayments, over billing of fees, etc.
  • Assist in the calculation and processing/distributing of final fees for closed accounts. Assist in the timely follow up of failed fee uploads.
  • Assist in the creation of an automated rebate process for advanced billed accounts that close.
  • Participate in the invoice/fee distribution process
  • Identify opportunities to improve efficiencies and make recommendations for enhancements to policies, processes and procedures
  • Communicate accurately and clearly with management, team, clients and business partners

  • Undergraduate degree in accounting or finance required

  • 3 to 5 years of data analysis, contract language fee schedule review in the financial services industry preferred, will consider equivalent experience
  • Previous financial services client billing and accounts receivable experience a plus
  • Strong communication (verbal and written), organizational, and analytical skills required
  • Experience with Bonaire Revport Fee Billing application a plus
  • Solid understanding of internal controls and process flows
  • Ability to report data accurately and understand how to reconcile data against source documents
  • Proven track record for improving process efficiencies and solving problems
  • Ability to work independently on billing deliverables to achieve desired results
  • Ability to prioritize conflicting demands and maintain excellent communication regarding deliverables
  • Excellent analytical and problem solving skills
  • Excellent computer skills (notably Excel) a necessity

Job: *Finance

Title: Data Operations Billing Analyst

Location: Massachusetts-Boston

Requisition ID: 3193625

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