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State of Massachusetts Deputy Director, Facilities and Records Management in Boston, Massachusetts

Agency Overview: The Department of Revenue's (DOR) core mission is to collect the revenues required to support the business of the Commonwealth, to make a difference in the lives of children by enforcing the financial responsibilities of parenthood, and to assist Massachusetts cities and towns in sound and efficient fiscal management. Vision Statement: Our vision is to conduct our operations in a manner that inspires public confidence in government by administering and enforcing tax, child support and municipal finance laws in ways that are innovative, customer-focused, and transparent. Position Summary: The Office of Facilities Management (OFM) is responsible for ensuring DOR employees are provided with a healthy and safe workplace environment in accordance with applicable state laws and guidelines while achieving agency operational goals. Other responsibilities include providing records management, mail, and vehicle fleet services through a professional and proactive customer service approach. The Deputy Director of Facilities Management position helps lead the Office of Facilities Management to ensure the cost-effective maintenance and development of 13 work sites (11 in-state and 2 out of state) that house approximately 1,500 employees. The position is responsible for the maintenance and physical workspace of all DOR office locations, including Massachusetts regional and multi-state offices by monitoring and enforcing leasing agreements, ensuring compliance with state and federal workplace regulations and promoting quality work environments for agency staff. The position participates in policy-making and work plans for the Office that are implemented across the agency. The Deputy Director oversees the Records Management Unit (RMU),responsible for managing DOR’s vast inventory of records. Moreover, the position works with the Commonwealth’s Records Conservation Board in the managing records and directs the destruction of documents pursuant to the State Records Disposition Schedule. Preferred Qualifications: • Knowledge of federal and state laws pertaining assigned activities. • Operational knowledge of various regulatory agencies with which this position must interact. • Advanced knowledge of state, federal and department policies pertaining to labor relations, employee rights and work environment issues. • Financial management and budgeting skills. • Expert knowledge of facilities management and workplace safety. • Expert knowledge of design, space planning and real estate. • Effective negotiation and mediation skills. • Strong leadership skills. • Ability to solve problems and resolve conflicts in an expedient manner. • Knowledge of the principles and practices of management including planning, organizing, directing, problem-solving and decision-making within a large bureaucracy. • Ability to develop policies, procedures or strategic plans and successfully implement them to achieve objectives. • Ability to think creatively to develop new and innovative approaches to business operations, forecast the results and measures the impacts on the division and its customers. • Ability to identify and timely respond to issues by integrating external and internal resources. • Ability to establish goals and hold staff accountable to the highest standards of professionalism and integrity in achieving those goals. • Ability to adjust priorities to meet emergency or changing program requirements. • Ability to foster professional growth of staff through training, performance review and recognizing individual accomplishments. /The recommended candidate will be subject to background checks conducted by the Executive Office of the Governor and the Department of Revenue./ MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below. Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience. II. A Bachelor’s degree in a related field may be substituted for two (2) years of the required (A) experience. III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience. IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. *Comprehensive Benefits* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption. Job: Equipment, Facilities & Services* *Organization: Department of Revenue *Title: *Deputy Director, Facilities and Records Management Location: Massachusetts-Boston-100 Cambridge Street Requisition ID: 230001FY