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Boston University DESKTOP SERVICE SPECIALIST I, College of Communication in BOSTON, Massachusetts

DESKTOP SERVICE SPECIALIST I, College of Communication



Job Location


Tracking Code


Salary Grade

Grade 47

Position Type


Job Description

The Desktop Support Specialist I in the Computer Support Services office at the College of Communication provides support to faculty, students, and staff. This role is responsible for the deployment and management of student employees, up to eight a semester, based on daily assessment of needs, and ensuring student employees are optimally utilized. The position supports both computer hardware and software applications, with emphasis on supporting faculty and staff computers. In addition, this position provides basic troubleshooting and consulting for students and their personal devices. This position plays a critical role in supporting both the academic and administrative processes at the College of Communication. This role is responsible for the hiring, training and performance management of the team of student employees.

Required Skills

Bachelors degree and 1 to 3 years of work experience.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

Apply (/BUCareers/External/Apply/MultiForm/306496)