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Microsoft Corporation Director Business Program Management in Boston, Massachusetts

Do you want to play a critical and strategic role in driving Microsoft’s regulatory compliance leadership for all three clouds for Microsoft’s Worldwide Financial Services Industry Team? Do you like taking ideas from a rough concept to building and executing fully operational programs running on a global scale? Do you like working across teams --- engineering, sales, marketing, legal – finding common ground to meet the needs of our customers around the world? Are you passionate about tackling the most complex problems, and finding holistic approaches in one of the most regulated industries that is of strategic importance to Microsoft? If so, then our role for Director of Operations and Programs for Financial Services may be right for you.

The Worldwide Financial Services Industry Team is responsible to lead Microsoft’s cloud strategy in the financial services industry. Regulatory compliance leadership is key to this strategy – with financial services regulators, and with financial services customers. Building an operational program to lead in our regulatory compliance initiatives across our three clouds – Azure, M365 and Dynamics 365 – is central to this mission. This includes driving regulator engagement at global scale, understanding regulatory compliance needs of our customers, evangelizing and building scalable programs for sales teams to enable customers to conduct risk assessments of our cloud services, and to drive other strategic regulatory compliance-related programs. Helping scale a readiness engine to support sales teams in customer risk assessments of our cloud services is an essential component to this work, which requires working with engineering teams and marketing and readiness teams to deliver such important content to the field.

This role is perfect for someone that is a builder and loves to work on defining, leading and landing end to end operational readiness, has some depth of technical knowledge of our cloud services from a regulatory, security and privacy perspective, has similar exposure to the financial services regulatory landscape, and would like to take an idea from inception to fruition. In this role, you will work with many stakeholders to help execute an operation plan to evangelize our compliance leadership for financial services at global scale. Understanding our field structure, different responsibilities of teams, orchestrating and landing scalable readiness content for the field, with training and field resources, is an important element to success in this position. Obsession and empathy for customer needs and demands, including from regulatory perspectives, is essential to this role. Being a strong collaborator among different groups is important.



As the Director of Business Operations and Programs , you will be accountable for these areas:

• Developing and scaling consumable readiness content for field sales teams (and customers) concerning regulatory compliance leadership in the financial services industry.

• Develop strong readiness for partners to use and evangelize Microsoft's compliance leadership with downstream customers

•Build out and design scalable models by taking inputs from engineering how to scale customer risk assessments

•Building out scalable executive communications content on regulatory compliance •Track and scale holistically product regulatory gaps/issues and legal/regulatory issues so we have a holistic picture end-to-end to drive synergies and cross-sharing of information amongst key leaders and teams.


• Ability to navigate a complex organization to reach a goal or objective, effective at positioning gives/gets, and has outstanding executive presence and presentation skills

• Strategic thinking and strong problem-solving ability

• Ability to hold others accountable and demonstrate impact and influence without direct control while maintaining excellent cross-boundary collaboration in support of One Microsoft

• Proven ability to influence with matrix environment

• Proven communication skills to effectively drive recommendations and land priorities across senior executives and across organizational boundaries

• Adjust priorities, decisions, and actions to respond to multiple demands, unanticipated events, and new information daily

• Predisposition to focus on details, including work and tasks that can be tedious


Basic Qualifications:

• Bachelor's Degree in related field AND 8+ years in at least one of these areas: Program Management, Customer Relationship Experience, Sales, or Regulatory-related work in financial services with foundational technology-based work on IT, preferably enterprise cloud services

*OR equivalent experience.

Preferred Qualifications:

• Experience in financial services supporting first, second, or third line of defense operations

• Experience and background in cloud services in managing risk

• Experience delivering executive level presentations and communications

• Proven ability to create clarity, generate energy and deliver success at enterprise scale

• Comfortable working in ambiguous situations, with capabilities to lead organizations through transformation

• Experience leading mission-critical enterprise initiatives

• Having strategic vision balanced with priorities to keep teams/experiences moving forward

• Extensive cross-group coordination and strong communication skills

• Driving and delivering exceptional business results through influence

• Ability to build strong and influential relationships

• Bachelor’s degree in a business or technical discipline, or equivalent work experience

The salary range for this role in THE STATE OF COLORADO is between $125,00 - $216,600

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form ( .

At Microsoft certain roles are eligible for additional rewards, including annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.

Benefits/perks listed here may vary depending on the nature of your employment with Microsoft and the country where you work. US-based employees gain access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and fitness benefits, among others.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.