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Salesforce.com, Inc Director, Developer Marketing - Slack in Boston, Massachusetts

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Marketing

Job Details

Slack is seeking a proven developer marketer to lead our team in helping developers of Slack apps in delivering value to end-users of their apps. The ideal candidate has a builder mentality and likes to figure things out, thrives in very cross functional and collaborative organizations, and is driven by the impact they and their team create together.

In this role, you’ll lead how our team reaches and motivates Slack developers about how they can build powerful apps for Slack by using our open APIs and low-code tools. The primary audience you’ll be influencing are developers of Slack apps, and secondarily decision-makers at our customers who depend on these developers.

Slack is our customers’ digital headquarters — connecting companies’ employees with their technologies and customers, regardless of where everyone is. Today there are over 1 million active developers of Slack apps, already making Slack one of the most successful platforms for developers of enterprise services. And at our recent users conference, Frontiers, we announced our next-generation platform (https://slack.com/blog/transformation/new-slack-platform-digital-hq) . The result of users building on the Slack platform is integrations that improve the time and effort it takes for teams to get work done. As our CEO Stewart Butterfield has said, Slack can “be the 2% of your software budget that is a multiplier on the other 98% of your budget.”

Along with the existing 1 million developers, we now have the opportunity to bring value to many more millions of developers, including through our relationship with our parent company, Salesforce. These include internal or ‘corporate’ developers who build apps for users inside their organizations, and developers of 3rd-party apps and services for Slack such as Atlassian, AWS, Google, Microsoft, Salesforce, Workday, and Zoom.

You’ll lead the strategy and be hands-on in executing how we build and extend our channels for reaching developers. This role is highly cross-functional, requiring partnership with our platform product marketers, other fellow marketers and colleagues in developer relations, product, engineering, sales, comms, and more.

Slack has a positive, diverse, and supportive culture. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this is a good fit for you, we’d love to talk.

What you will be doing

  • Setting strategy for how we reach developers to educate and motivate them about new and existing Slack platform capabilities for developers, with the goal of driving sustained development on our platform.

  • Identifying and prioritizing channels for reaching developers — such as in-person and virtual events, podcasts and other broadcasts, videos, newsletters, social, and 3rd party publications and sites — and develop integrated campaigns and nurture programs that tap the most effective of these channels.

  • Partnering with product, analytics and research to deeply understand the spectrum of Slack developers, and their sentiment and motivations; and use these findings to set strategies for how we engage, educate and empower them.

  • Partnering with and influence cross-functional teams such as developer relations, product management, business development, customer success, customer support, and our Slack Community team.

  • Partnering with allied teams at Salesforce and our other related companies including MuleSoft and Tableau, to educate and motivate our collective audience of developers about the value of connecting services and information into Slack.

  • Hiring and leading team members who will be responsible for key elements of our developer marketing such as content development, events, and audience growth

You should have

  • 6+ years of developer marketing experience, including focused on developer platforms and/or enterprise marketplaces.

  • Experience in enterprise B2B SaaS or software, ideally for end user applications

  • A builder mentality — cranking a machine that someone else built bores you, instead you love to figure out how to achieve results and establish best practices

  • Demonstrable passion for working with technical audiences.

  • Proven success in having tackled ambiguous problems and broken them down into well-scoped solutions. You focus on impact, not effort.

  • Outstanding communication skills and extraordinary writing ability.

  • Experience coaching and leading teams

  • Nice to have: Tool Geek! Love testing out new apps, tools, and services to learn how they work and make your work-life simpler. Develop a holistic understanding of how key audiences – admins, IT decision-makers, and end-users – influence the platform flywheel.

For Colorado-based roles: Minimum annual salary of $146,200. You may also be entitled to receive bonus, restricted stock units, and benefits.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

As a federal contractor, Salesforce is required to verify that all US-based employees are fully vaccinated against COVID-19. If you receive an offer and are unable to get vaccinated for religious or medical reasons, you may request a reasonable accommodation.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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