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Ryder System Employee Relations Manager- REMOTE in Boston, Massachusetts

Current Employees:

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Job Description


The Manager Employee Relations provides strategic and tactical Employee Relations consultation to Managers and Employees to resolve employee issues and advise on employee conflict resolution, disciplinary action and/or termination. Conduct investigations to ensure that employee issues are resolved in adherence to all company, local, state, and federal policies, procedures, and regulations. Be an employee advocate and the voice of the employee. Supervise Employee Relations Partners. Work with leadership to develop employee relations strategy.

REMOTE work from HOME

Must live in the Northeast

Essential Functions

  • Partner with Business HR/Labor Relations COE/Legal team to lead employee-related claims on escalated investigations

  • Identify problems and facilitate strategy development with employee relations and HR leadership to resolve issues on a more holistic level

  • Develop and own investigation plans. Conduct fair, neutral, and timely investigations of employee complaints and employee relations issues in accordance with company policies and federal/state regulations and procedures

  • Provide direction, training and support to direct reports.

  • Provide counseling and coaching to managers and provide guidance related to employee conflict resolution, disciplinary action and/or termination

  • Provide guidance to management on transitioning employees out of their role or the company.

Additional Responsibilities

  • Maintain knowledge of legal requirements and employment legislation in supervised region

  • Travel to company sites in supervised region as needed

  • Performs other duties as assigned

Skills and Abilities

  • Ability to oversee multiple investigations at a time

  • Strong organizational, analytical, and negotiation skills

  • Strong conflict resolution skills and ability to remain impartial during investigations

  • Strong written and verbal communication and presentation skills

  • Ability to establish and maintain effective working relationships with employees, managers and HR teams

  • Ability to handle confidential information appropriately

  • Ability to work in a timely and organized manner to meet mandatory deadlines

  • Ability to upskill and train on technology and functional aspects of case management systems

  • Proficiency in MS Office suite intermediate required

  • Knowledge of federal, state, and local employment laws and regulations advanced required


  • Bachelor's degree required in Human Resources or a related field

  • Eight (8) years or more employee relations or similar HR function required

  • Two (2) years or more supervisory experience required

  • Proficiency in MS Office suite intermediate required

  • Knowledge of federal, state, and local employment laws and regulations advanced required

  • Professional in Human Resources (PHR) Certification

Travel: 10-20%

DOT Regulated: None

Applicants from Colorado:

Salary is determined based on internal equity; internal salary ranges; market

data/ranges; applicant’s skills; prior relevant experience; certain degrees or

certifications, etc.

The salary for this position ranges from $70K to $95K

Ryder offers comprehensive health and welfare benefits, to include medical,

prescription, dental, vision, life insurance and disability insurance options, as well as

paid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings plan

Job Category: HR Compliance

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (