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State of Massachusetts Executive Director - Electrical Board Unit in Boston, Massachusetts

The Division of Occupational Licensure (“DOL”), formerly the Division of Professional Licensure (“DPL”), is responsible for oversight of 39 licensing boards, as well as the Office of Public Safety and Inspections and the Office of Private Occupational School Education. Collectively, DOL licenses and regulates more than 580,000 individuals, businesses, and schools to engage in some 167 trades and professions in Massachusetts. The mission of DOL is to protect the public health, safety and welfare by licensing qualified individuals and businesses to provide services to consumers. In addition, it is the duty of the DOL to ensure fair and consistent enforcement of the licensing laws and regulations. DOL seeks to promote consumer protection, a fair and competitive marketplace, and education and outreach. The Division of Occupational Licensure is committed to creating and sustaining a work culture that is welcoming, inclusive, and mutually respectful to all its employees regardless of race, color, age, creed, religion, national origin, ethnicity, sex, gender identity or expression, sexual orientation, genetic information, veteran or disability status. We strive to reflect diversity in all facets and levels of our agency. The Division of Occupational Licensure values inclusiveness and diversity within their employee and management teams. Within our community we strive to create and maintain working and learning environments that are inclusive, equitable, and welcoming. The Division of Occupational Licensure is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to maximize their skills and talents to serve our citizens. The Electrical Board Unit (“Unit”) is one of DOL’s administrative units. The Unit currently oversees and supports the following boards: Board of State Examiners of Electricians; and the Board of Registration of Home Inspectors. The mission of the Unit, through its respective boards, is to: establish minimum qualifications for individuals seeking licensure in the professions it oversees; to license qualified professionals and businesses that provide services to consumers and businesses; to ensure the integrity of its trades and professions through the fair and consistent enforcement of applicable rules and regulations; and, when necessary, take disciplinary action against licensees who engage in professional misconduct. The Executive Director (“ED”) for the Unit reports to the Associate Deputy Commissioner for Boards (“Associate Deputy Commissioner”). At the direction of the Associate Deputy Commissioner the ED oversees the administration of processes, procedures, and policies that direct the daily licensing and regulatory activities of the boards within the Unit. The ED assists the Associate Deputy Commissioner in providing policy guidance to DOL investigative and legal staff, and assists with enforcement efforts by reviewing the content of investigative files and inspection reports, and makes decisions and recommendations regarding their disposition. The ED directly supervises professional and/or administrative staff member(s) who support the collective Unit’s boards. In this capacity, the ED is responsible for managing, training, and evaluating the staff under his or her supervision. Given the breadth of substantive expertise required to administer the varied complexities of the boards in the Unit, the ED must be versatile manager and an expert in establishing operating policies, delegating, and supervising the services provided by his or her staff. The ED is one of the official keepers of records for the Unit, and must ensure compliance with the state and federal laws, including the state public records law. In consultation with the legal counsel(s) assigned to the Unit’s boards, the ED must also assist with the responses to subpoenas and other public requests for information. Primary Duties: Manage Unit/Board Operations * Manage all licensing and regulatory functions for the Unit’s boards. * Initiate policy, regulatory, administrative, and enforcement issues for board consideration. * Collaborate with assigned legal counsel(s) in drafting proposed regulations. * Oversee the operations of board meetings, subcommittees, etc., as applicable. Manage Personnel and Coordinate Board Member Activities * Establish and maintain strong relationships with members of the Unit’s boards. * In coordination with senior Agency managers, screen and interview for staff positions as vacancies arise. * Supervise all Unit staff. * Promote compliance by Unit staff and board members with respect to their roles and responsibilities, the open meeting law, public records law, state ethics law, codes of conduct, and administrative procedures. Provide Expertise and Assistance to DOL Investigative and Adjudicatory Processes * Assist DOL investigators with resolving consumer complaints. * Interpret and apply licensing rules and regulations to pending cases. * Recommend policies and regulatory changes to DOL and Unit boards, based on investigative findings, and execute recommendations upon approval. * Monitor the status of pending complaints and work with board counsel, assigned prosecutors, and investigators to ensure timely progress and resolution of pending matters. Provide Expertise and Assistance in the Disciplinary and Enforcement Process * Establish policies in areas of tracking internal progress by the Offices of Investigations, Legal Counsel, and Prosecutions, regarding complaints against licensees. * Make recommendations for license reinstatement applications, based on licensee compliance with the terms of discipline. * Provide input regarding the issuance of adjudicatory/disciplinary decisions based on board precedents, Massachusetts General Laws, and the Code of Massachusetts Regulations. Develop and Oversee Individual and Business Licensure Processes * Review and approve or deny applications for licensure. * Determine if applicants are eligible for examination in relevant Licensure categories by evaluating experience, verifying educational requirements, and confirming health and safety obligations. * Assist in negotiating, drafting, and executing reciprocal licensure agreements with other jurisdictions, as necessary. * Act as records custodian* * Oversee all staff responses to requests made pursuant to the Public Records Law and Fair Information Practices Act, and assist DOL’s public records unit in filling these requests. * Develop and Approve Board Educational Programs and Requirements* * When applicable, monitor facilities that administer board-approved educational programs. * When applicable, assist in the development of educational curriculum and evaluate course terms, qualifications of instructors, equipment, and teaching materials for board approval. * Approve and set standards for mandatory continuing education based on Board regulations. * Conduct periodic compliance audits of continuing education requirements. Develop Examination Programs * As necessary, help to negotiate, draft, and execute examination contracts with board vendors, in conjunction with board counsel. * As necessary, review proposed exam questions to ensure consistency with board regulations. * As necessary, monitor and update licensing exams to conform to changes in the professions. * Preferred Qualifications:* * Substantive knowledge in the subject matter of at least one of the boards within Unit. * Significant supervisory and management experience. * Strong written and oral communication skills and proficiency in the software programs necessary to support the programs of the Unit. Such programs may include, but are not limited to, Microsoft Word, Excel, and Access. * Significant experience in the issuance of licenses, site inspections, and complaint investigation. * Strong planning, research, and organizational skills, and be able to research information affecting a broad range of substantive topics. He or she should be familiar with investigative, inspectional, and prosecutorial techniques and processes, so as to interact effectively with staff in other units. * Skilled in the areas of process improvement and strategic planning, systems dynamics and systems re-engineering. Must have the ability to motivate, train, and lead subordinates. _ All applicants should attach a cover letter and resume to their online submission for this position._ MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below. Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience. II. A Bachelor’s degree in a related field may be substituted for two (2) years of the required (A) experience. III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience. IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience. Executive Order #595:As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. Job: Administrative Services* *Organization: Division of Occupational Licensure *Title: *Executive Director - Electrical Board Unit Location: Massachusetts-Boston - 1000 Washington St Requisition ID: 210008RE