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State of Massachusetts Fair Hearing Clerk V in Boston, Massachusetts

The Department of Children and Families (DCF) is seeking a mission-driven individual with administrative assistance experience to fill the role of Clerk V for the Legal Team. The selected candidate will provide administrative support for the Legal Team including coordination of support staff related activities for the Legal Office. _Duties and Responsibilities (these duties are a general summary and not all inclusive)_: * Answer and/or refer inquires to appropriate parties for action. * Assist staff by entering information into the Department's electronic records system, as needed. * Compose and/or prepare correspondence, reports, motions, and memoranda according to standard procedures. * Maintain case archive process for the legal office, filing, records management, archive submissions, and archive requests. * Maintain files and records which may include confidential information. * Responsible for processing of requests from external sources for copies of records including responding and redacting when appropriate. * Provide administrative support to other office staff as needed, perform receptionist duties, including answer the telephones, providing support to Managers,lawyers and paralegals as needed. * Assist in maintaining and creating tracking systems for Legal Office. * Provide routine information concerning agency office locations, programs, and services. _Preferred Qualifications:_ * Demonstrated ability in Microsoft Office Applications – Word, Excel and Access, Family Net, etc. * Ability to perform accurate typing, word processing and data entry. * Capacity to effectively handle complaints presented or referred to the Director. * Demonstrated ability to work with culturally diverse populations and maintain a professional demeanor in the workplace. * Ability to plan, organize and carry through on office events and carry out work activities with a minimum of direction. * Aptitude to establish systems to improve overall performance of all clerical functions. * Demonstrated ability to organize and maintain filing systems as well as improve filing system. * Ability to communicate effectively in both written and oral expression as well as the ability to handle multiple tasks. * Experience establishing systems to improve overall performance of all support staff related functions. * Capacity to maintain case archive process for the legal office, filing, records management, archive submissions, and archive requests. * Demonstrated ability to greet clients and visitors; answer telephone calls; refer clients and visitors to appropriate department staff when needed. * Provide routine information concerning agency office locations, programs and services. * Assist with processing mail and fax as necessary. * Assist staff by entering information into the Department's electronic records system, as needed. _To Apply:_ Please upload both Resume and Cover Letter for this position when applying. _About the Department of Children and Families:_ The Department of Children and Families (DCF) is committed to upholding the fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment. DCF’s vision is that all children have the right to grow up in a nurturing home, free from abuse and neglect, with access to food, shelter, clothing, health care and education. DCF works toward establishing the safety, permanency and well-being of the Commonwealth's children by stabilizing and preserving families; providing quality temporary alternative care when necessary, safely reunifying families; and when necessary and appropriate, creating new families through kinship, guardianship or adoption. Preferred applicants will possess a demonstrated commitment to the core practice values: 1) child-driven, 2) family-centered, 3) community-focused, 4) strength-based, 5) committed to diversity/cultural competency, and 6) committed to continuous learning. For more information about our agency and programs visit: www.mass.gov/dcf _Pre-Hire Process:_ A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori and click on "Information for Job Applicants." As part of the hiring process, the Office of Human Resources will be verifying any college-level degrees conferred to the selected candidate. Additionally, any licensure required for the position will be verified. Information provided as part of the hiring process is subject to the Massachusetts Public Record Law and may be published on the Commonwealth’s website. * Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’swebsite. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form For questions, please contact the Office of Human Resources at 1-800-510-4122 and select option 2. This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days. Applicants must have at least (A) four years of full-time, or equivalent part-time, experience in office work, of which (B) at least one year must have been in a supervisory or administrative capacity, or (C) and equivalent combination of the required experience and the substitutions below: I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience. * II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience. * III. A diploma for completion of a one year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum or one year of the required experience. * IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for two years of the required experience.* * Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. *Job: Administrative Services *Organization: Department of Children & Families *Title: *Fair Hearing Clerk V Location: Massachusetts-Boston-600 Washington Street Requisition ID: 22000AUF

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