Microsoft Corporation Field Experience and Enablement Manager in Boston, Massachusetts
Do you have a passion for driving end-to-end connected business insights experiences, from business needs discovery through to landing and enablement across broad teams, while doing so in a personalized yet scalable manner? How about doing this as part of delivering next generation BI, analytics, and reporting to enable the US subsidiary & leadership to find the hidden trends and insights around these businesses and helping drive how we accelerate this now and into the future? If so, the US BI & Analytics team is looking for you!
The US BI & Analytics team resides within the US Marketing & Operations (USM&O), which is the ‘Marketing and COO’ function for Microsoft United States (MSUS), also known as the US subsidiary. USM&O executes company strategy and priorities that enable us to achieve our business goals with a focus on B2B customer engagement by developing and executing on go-to-market programs (GTMs), Marketing Campaigns, and a Field Operating Model. Driving a common operating model across the US subsidiary ensures consistent, measurable execution and landing of priorities. Driving alignment with our internal corporate partners in organizations including Product Marketing, Marketing & Consumer Business (MCB), Worldwide Commercial Business (WCB), Engineering, and Field Leadership is also critical to our collective success, as is continuing to listen, learn and respond via rapid feedback loops.
The US BI & Analytics team within it is the center for Business Intelligence, data analytics/reporting, enablement, and automation behind it. This team helps enable powerful reporting, automation, and execution capabilities, driving clear insights that result in Microsoft achieving/exceeding its business objectives, and this open role is our Manager of the Enablement, Experience, and Landing team within it.
The successful candidate for this role will lead the Enablement, Experience, and Landing team, which is on point to drive the following with and through our key business stakeholders (EC, HPSI, SMC, GPS, ATU, Industry, STU, CSU, and Consulting)
Responsibilities: Lead US Experience, Enablement, & Landing team to:
Integrate and work with stakeholder teams, US Finance, US Leadership, and Worldwide teams to identify and prioritize key business and information needs aligned to stakeholder businesses and execution, while also enabling “closed loop” visibility on progress
Drive consistent, connected, simplified, yet powerful end-to-end experiences for our stakeholders to analyze, review, and run their businesses
Leading the partnership with Worldwide and US teammates on driving next level intelligent and predictive analytics around the business within the MSX Insights/MSX platforms through utilizing standard platforms, processes and tools, to deliver Subsidiary and Segment level analytics and capabilities to light up business insights that enable "One Microsoft" growth planning and speed in decision making.
Interpret data, analyze results, and deliver end-to-end deep data analysis/trends to “light up” actionable strategic insights related to stakeholder businesses & their impact across the Microsoft business
Locate and define new process improvement opportunities and solve for root cause issues, including filtering and “cleaning” data by reviewing reports and performance indicators to locate and correct problems
Execute, and enable the training strategy for stakeholder businesses standardized reporting in the US Subsidiary
Advise stakeholder leadership on the landing of new US initiatives and enable these leaders to enable their own teams and increase adoption rate of national programs.
Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 8+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles
OR equivalent experience.
Additional or Preferred Qualifications
Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 10+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles
OR Master's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 7+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles
OR equivalent experience.
5+ years people management experience.
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Strong executive communication and the ability to deliver clear instruction over digital, written, and live communications.
Strong communication and collaboration skills with capability to execute with business and IT stakeholders. (Functional - Ex. Sales, Partner, Services, Microsoft Field Sales - knowledge preferred)
Ability to translate isolated data asks into broader business needs to deliver greater impact
People enablement and team building
Experience with Microsoft field business, Microsoft Partner ecosystem, Microsoft Sales Process, Sales operations and/or Finance
Familiar with financials, pipeline, forecast, consumption, and other internal measurement tools
Proven working experience as a data analyst or business data analyst
Strong working knowledge of Power BI, DAX, and data modeling. (Understanding of existing Microsoft systems and data sources preferred)
The salary for this role in the state of Colorado is between $144,600 and $216,600.
At Microsoft, certain roles are eligible for additional rewards, including annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.
Benefits/perks listed here may vary depending on the nature of your employment with Microsoft and the country where you work.US-based employees gain access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and fitness benefits, among others.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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