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Impulsive Dynamics Field Technical Trainer (Northeast) in Boston, Massachusetts

Field Technical Trainer

Boston, MA or Northeast US

Hope is Here!

Impulse Dynamics (USA), Inc. is a fast-growing medical device company that has pioneered a new form of therapy for heart failure called Cardiac Contractility Modulation, or CCM TM, which is delivered by the company’s Optimizer® Smart System. CCM is a first-of-a-kind, proprietary, life-changing treatment alternative for a vast population of heart failure patients across the globe. With global headquarters in Marlton, N.J., the company has additional offices in Frankfurt, Germany; Pearl River, N.Y.; and Willemstad, Curacao.

There are 64 million patients struggling with Heart Failure worldwide. When these Heart Failure patients continue to decline despite being on optimum pharmaceutical therapy, they lose hope. The only options down the road are extremely invasive. CCM therapy is an FDA Breakthrough designated solution that is minimally invasive and gives hope back to these patients.

This is not a job, It is a MISSION to help the nearly one million patients (in the United States alone) who are struggling with heart failure and qualify for CCM therapy. This requires a team of the best medical device and therapy awareness representatives in the world to educate the cardiology community.

Our exclusive sales team is made up passionate of, collaborative, and dedicated professionals. Our approach is to work in true partnership with physicians, affiliated health professionals, and healthcare administrators – providing the consultation, technical expertise, and comprehensive support they need to best serve their patients and communities.

If you’re up to the challenge, you’ll find plenty of rewards, support, and career development opportunities. We've created a high-performance culture, where performance is recognized and celebrated. What’s more, by working directly with patients and physicians you’ll witness firsthand the immediate and positive impact you have on individual lives.

The Field Technical Trainer is responsible for supporting sales, marketing, and internal/external customers with specialized technical training on procedural applications of Impulse Dynamics products. S/he will be responsible for providing technical training within a surgical and/or clinical environment. In addition, the FTT will mentor and coordinate the Sales team on certification progress.

How You’ll Add Value

  • Cover cases (commercial & clinical)

  • Mentor the sales team on their progress towards certification.

  • Triage training opportunities and needs:

  • Training opportunities for reps seeking certification

  • Case support needs when non-certified representatives schedule patient follow-ups & implants and need coverage

  • Manage training center relationships and logistics.

  • Create synergies between the commercial and clinical studies teams.

  • Support after-hour patient hotline and technical service calls

  • Serve as faculty to represent Level 2 Technical Training.

What You’re Bringing with You

  • Bachelor’s degree required.

  • A degree in Life Sciences or certification from a specialized program is preferred.

  • 5+ years’ experience in clinical work supporting the area of cardiology within the medical device industry.

  • Experience with customer-facing relationships including extensive experience with both physicians and patients.

  • Experience with operating room procedures, clinic, and surgical center protocols.

  • Valid driver’s license.

  • Travel is required - 80%

Our Commitment to You

Our hiring process lets you show off the very best version of yourself while learning all about us at the same time. Our recruiting promise is a candidate experience that’s enjoyable, thorough, and fair. That’s our way of inspiring the innovative brightest minds.

Impulse Dynamics has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around a diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. We strive to foster an inclusive and diverse team, committed to making a difference.

Equal Opportunity Employer Statement:

Impulse Dynamics is an equal opportunity employer.

Impulse Dynamics is committed to the spirit and letter of all federal, state, and local laws and regulations pertaining to equal opportunity. To provide equal employment and advancement opportunities to all applicants, employment decisions at the company will be based on merit, qualifications, and abilities. The company does not unlawfully discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other protected status. This policy extends to all terms, conditions, and privileges of employment, as well as the use of all Impulse Dynamics facilities.