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City Winery Food & Beverage Attendant in Boston, Massachusetts

Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award-winning, locally produced wines. But there's more to us than that - we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life.

Who are you?

You're a rockstar with a passion for music, a love of wine, and a deep respect for hospitality. You know how to connect with people, but you're not just a people pleaser - you thrive under pressure and love making quick decisions that impact the business and culture. You know you have more to learn and are always looking for ways to grow, both personally and professionally. With an entrepreneurial spirit and a desire to be a part of something bigger, you want to join a brand and culture that not only makes a difference, but also helps others INDULGE THEIR SENSES.

Who are we?

City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world-class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of top-notch events & experiences.

Why us?

Competitive pay plus generous benefits. An atmosphere of learning, development & enrichment opportunities. A career trajectory within a growing company with abundant opportunities for advancement. A fun team of passionate individuals who share your love of hospitality and the opportunity to provide guests with unforgettable nights filled with music & wine.

Position Summary

The Tasting Room Attendant is responsible for delivering guided wine tastings and/or tours to guests and ensuring a positive and hospitable experience at City Winery.

Minimum Qualifications

● Minimum of 1 year experience in wine service or food and beverage environment; and/or equivalent relevant experience

● Exceptional interpersonal and guest service skills, with polished presentation

● Hospitable demeanor and effective communication skills

● Eager to learn about wine and winemaking process

● Applicable state licensing for safe and responsible alcohol service

● Ability to work both independently and in a team environment

● Ability to work a flexible schedule including days, nights, weekends, and holidays

● Ability to perform physical requirements of the role including standing/walking for entirety of shift, bending, pulling, pushing, using stairs, lifting and carrying up to 40 pounds

Overview of Responsibilities

● Greet guests upon entry to City Winery and tasting area

● Set up and breakdown tasting space each shift

● Provide guided tours, either scheduled or impromptu, and handle set up and breakdown of the tours

● Maintain working knowledge of rotating tap and bottled CW wines

● Guide guests through tasting experience

● Upsell retail bottles or merchandise when able

● Accurately handle cash transactions

● Perform all other reasonably assigned duties