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Wayfair Head of PMO in Boston, Massachusetts

<p><strong>(Position is Based in Boston)</strong></p>

<p><span style="font-weight: 400;">As our organization nears 20,000 employees globally, we see a critical need to build a nimble and dynamic Project Management Office to manage and respond to a wide range of internal and external priorities and events. The Project Management Office will own and scope large scale global projects or efforts within and across Corporate, Sales &amp; Service, and Supply Chain functions. While all teams at Wayfair will continue to own change management for their specific business units, the PMO will assume ownership when this change cuts across multiple business units and a clear internal owner does not exist. Recent examples of PMO ownership include: COVID response, global vaccination efforts, and corporate office expansion to new geographies. This is an exciting and rare chance to influence and scale our approach to tackling wide-scale organizational opportunities and challenges.</span></p>

<p><span style="font-weight: 400;">As leader of the PMO, you will establish a project governance framework to ensure a structured and consistent approach to all initiatives. You will hire and develop a centralized team who will serve as strategic operators and problem solvers across the business. You will guide the team in establishing best practices for working quickly and flexibly, and you will share these principles across the organization to help individual teams improve their own change management abilities. You will develop a playbook for tackling PMO initiatives, including necessary steps such as forming cross-functional working groups and clearly delineating roles and responsibilities. Enabling knowledge transfers across the business will be key, and you and the team will unlock this through templated project plans and documentation.</span></p>

<p><span style="font-weight: 400;">As the team leader you will be tasked with establishing criteria to guide prioritization and ensure that the team’s work is aligned with short- and long-term goals of the business. You will produce regular reporting on status updates, key milestones, and the general health of each project. Information transparency and clarity will be very important to enable swift and effective decision making.</span></p>

<p><strong>What You’ll Need:</strong></p>


<li style="font-weight: 400;"><span style="font-weight: 400;">10+ years of experience in strategy, management or operations in a large, fast paced, multinational organization</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">5+ years hiring and developing managers/senior managers</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Strong track record of developing individuals both within your chain of command and cross-functionally.&nbsp;</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Superior written and verbal communication skills</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Exceptional collaboration skills and the ability to drive towards consensus</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">High analytical capability</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Comfort with large data sets is a must</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Proven ability to work with diverse employee populations and evaluate varying needs</span></li>

</ul><div class="content-conclusion"><p><strong>About Wayfair Inc.</strong></p>

<p>Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.</p>

<p>No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.</p></div>