Massachusetts Veterans Jobs

Welcome to The Colonnade! The Colonnade Hotel is an independent hotel centrally located in Boston's historic Back Bay and features 285 stylishly appointed guest rooms and luxury suites. The Colonnade Hotel is known for our attentive service and unique guest offerings, including Boston's only Roof Top swimming pool. If you are a self-driven and motivated EXPERIENCED hospitality professional that is looking for an Overnight Supervisor, this may be a great fit for you! The schedule is overnight nights and generally runs from 11:00pm at night to 7:30am in the morning. Availability to work holidays weekends are a must!  What we’re looking for: The Overnight Audit Supervisor is responsible for managing the Front Office overnight including overseeing the accounting transactions for the hotel and restaurant while also helping with any guest needs that arise overnight including checking in late/early arrivals, as well as reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions.  This role is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, and reservations. What the job is like: * Supervise and perform overnight guest services functions as required (i.e. check guests in/out, take reservations, wake-up calls, etc.). * Process guest registrations including collection of payment. * Ensure that transactions are posted and balance with cash, check and credit on hand and that deposits and receipts are secured * Maintain presence at the Front Desk during the night hours * Balance all cashier audits according to requirements * Complete report assignments of the Night Audit pack and prepare front desk for following day's operations * Ensure accuracy of all numbers reported including statistics * Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. * Ensure overall guest satisfaction. Skills, Abilities and Experience needed to be successful * Applicants must be able to work a flexible schedule including weekends and holidays. * Position hours are during the overnight, generally from about 11pm-7:30am. * Previous experience of Night Audit and/or Front Desk is required. * Knowledge of Opera system preferred, but not required. * Must be a reliable, detail-oriented, and organized systematic thinker. * Must be able to prioritize job functions in order to meet deadlines. * Basic knowledge of accounting operations, mathematical skills, and computing skills. * Accounting or finance back ground a plus but not necessary. Physical Requirements: Ability to stand for long periods of time and move frequently from area to area. Ability to bend, stoop, crouch, reach with hands and arms. Regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds. Must be able to stand for an extended period and for an entire work shift. This is a FULL-TIME, Hourly position that generally runs overnight from 11pm – 730am.  About us: The Colonnade has redefined the essence of urban stays. From an exhilarating rooftop pool with lounge to a full-service fitness center we’re constantly challenging the standard of what a Boston hotel should be. Discover an enchanting Boston neighborhood vibe that offers insight into urban living with the convenience of access to nearby Boston attractions and a bustling shopping district. The Colonnade Hotel has provided genuine Bostonian hospitality to residents and visitors for more than 40 years. A beloved Back Bay landmark whose opening launched the neighborhood’s renaissance in the early 1970s, The Four-Diamond Colonnade Hotel is home to the city’s only rooftop pool, to a host of recently remodeled function rooms and the hotel’s grand ballroom, providing the setting for many of the city’s memorable business and social events. The Colonnade Hotel is within walking distance of Newbury Street and many of Boston’s finest shops, museums, galleries, and landmarks including the Hynes Convention Center, Symphony Hall and Fenway Park, and is located just minutes from Logan International Airport. The Colonnade Hotel is a member of the Preferred Hotels' LIFESTYLE collection. Preferred Hotels represents more than 800 of the world's finest hotels and resorts with an extensive global collection in more than 85 countries. The Colonnade values diversity, prohibits discrimination, and is an Equal Opportunity Employer.