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State of Massachusetts Housing Choice Voucher Program (HCVP) Data Analyst in Boston, Massachusetts

_DHCD is seeking a Housing Choice Voucher Program (HCVP) Data Analyst for the Division of Rental Assistance!_ _AGENCY MISSION:_ DHCD is within Housing and Economic Development Secretariat and its work touches the lives of all Massachusetts residents. DHCD's mission is to strengthen cities, towns and neighborhoods to enhance the quality of life of Massachusetts residents by providing leadership, professional assistance and financial resources to promote safe, decent, affordable housing opportunities, economic vitality of communities and sound municipal management. The Housing Choice Voucher Program (HCVP) Data Analyst provides analytic support in the areas of data management, documentation, and analysis to support the Division of Rental Assistance’s federally funded voucher programs. This position plays a primary role in responding to data requests from Division staff, other divisions within DHCD, legislative staff and advocates. The incumbent possesses a solid understanding of rental assistance programs to understand the relevant data points to respond to policy questions. _DUTIES AND RESPONSIBILITIES (NOT ALL INCLUSIVE):_ _1. Data Analysis, Research & Evaluation:_ * Assists the Director, Deputy Director and Assistant Director of Program Operations with data analysis and program evaluation projects, in consultation with Division of Rental Assistance (DRA) staff and partners. * Works with the Compliance and Performance Analyst and other DRA staff to identify and build datasets and reports that can be used to establish program benchmarks in order to monitor federal program performance. This may involve both quantitative and qualitative research methods, for example, regression analysis of administrative data or interviews of program participants. * Stays informed and knowledgeable about U.S. Department of Housing and Urban Development (HUD) data standards and requirements for Rental Assistance programs and makes recommendations for enhancements or changes in software or data collection in order to continue to meet federal reporting requirements. * Supports expansion of the Division’s data analytics and research capabilities, focusing on federal programs. This may include the implementation of business intelligence and Geographic Information Systems (GIS) mapping tools. _2. Accurate Reporting:_ * Designs, builds and runs regular and ad hoc reports to analyze policy implications and program performance. * Develops canned reports within DHCD’s data systems for general use by DHCD and Regional Administering Agency (RAA) staff. * Responds to ad hoc requests for customized reports from DHCD staff and stakeholders. * Ensures that DHCD’s Federal data is well-organized, accurate and verified, and accessible at all times. * Supports the Division in managing, maintaining, and ensuring accuracy of all federal program data and producing reports, visualizations and/or presentations that drive policy and program development. _3. Technology & Training:_ * Works closely with Division staff and the Regional Administering Agency (RAA’s) to provide data-related technical assistance to DHCD programs and coordinates with software vendors, as necessary. * Maintains SQL access to the database for purpose of data analyses and creating dashboards and provides technical support for information systems used by the Division staff and RAAs. * Helps ensure the Division’s information technology meets HUD systems' requirements for compliance in the Section 8 Public and Indian Housing Information Center (PIC) and related reporting systems including federal or state programs. * Coordinates with colleagues to expand their capacity in using data to monitor and improve their respective programs. * Works with Department staff to use the software to monitor RAA performance and the Department’s compliance with HUD systems. * Assists in identifying, procuring, and managing additional reporting and data analytics tools that may be needed to effectively administer, evaluate and improve our programs. * Attends training programs and obtains certifications as requested by Supervisor, in order to keep current with all federal Section 8 HCV and Moving to Work (MTW) subjects and Information Technology related materials. 4. Occasional travel throughout the Commonwealth may be required for training and in maintaining on-site presence with RAAs. _PREFERRED QUALIFICATIONS:_ 1. Experience with any of the following is preferred: APIs, MySQL, GIS Mapping (ArcGIS), and Business Intelligence Tools (Microsoft Power BI, Tableau, etc.), statistical analysis software (Stata, etc.). 2. Knowledge of HUD systems including Public and Indian Housing Information Center (PIC), Real Estate Assessment Center (REAC) and Enterprise Income Verification (EIV) and/or voucher management software (especially WinTen2 ) preferred. 3. Extensive experience with Microsoft Office applications including at least intermediate proficiency using Microsoft Excel, Access, Word, PowerPoint and Outlook. Adept at learning new applications quickly. 4. Experience with housing and/or rental assistance programs. 5. Strong analytical capabilities and demonstrated experience with data analysis and presenting of findings. 6. Exceptional organizational and time management skills. 7. Ability to exercise sound independent judgment and maintain harmonious working relationships. 8. Ability to communicate clearly and effectively both orally and in writing, with attention to detail and thoroughness for program evaluation and follow-up. 9. Ability to take initiative, work independently with minimal supervision and collaboratively in a team setting. 10. Ability to provide guidance to diverse groups and elicit support and cooperation. 11. Occasional evening or weekend work may be required as part of the regular duties of this position. _COMMENTS:_ Please upload resume and cover letter. This position would be expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days, as needed. Salary placement is determined by years of experience and education directly related to the position and the Human Resources Division’s Recruiting Guidelines. In the case of a promotional opportunity, the salary provisions of the applicable collective bargaining agreement will apply to placement within the appropriate salary range. Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirements: Applicants must have (A) at least two years of full-time or equivalent part-time professional or technical experience performing related duties that include business data recovery, analysis, query design, reporting and statistical analysis; or (B) any equivalent combination of the required experience and the substitutions below Substitutions: I. A Bachelor’s degree or higher with a major in Mathematics, Economics, Computer Science, Information Management, Statistics or a related field may be substituted for the required experience *Comprehensive Benefits* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! Executive Order #595:As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Information Systems and Technology* *Organization: Dept Housing & Community Dev *Title: *Housing Choice Voucher Program (HCVP) Data Analyst Location: Massachusetts-Boston-100 Cambridge Street Requisition ID: 2200096G