Bay Cove Human Services Inc Housing Navigator - CASPAR in Boston, Massachusetts
Job Summary: The Housing Navigator will need to have extensive experiences working with individuals that are chronically homeless. Knowledge of Public Housing Authority and housing subsidy is ideal. The Housing Navigator under the direction of the senior housing specialist and provides client advocacy, case management, benefit establishment, linkage to Mental Health/Substance Abuse services, linkage to stable housing and all other supportive services as needed. Housing Navigators will provide individualized client support by helping each client develop a plan to address their barriers, increase their income, and maintain and sustain permanent housing. As part of the plan, the Housing Navigator will identify each area in which clients will need assistance to accomplish the outlined goals and objectives (i.e. scheduling appointments, applying for public benefits, identifying subsidized housing, etc.) and the Housing Navigator will take full responsibility for their clients? success. Essential Job Duties and Responsibilities: Conduct screening interviews, complete intake documentation and coordinate move in and exit of all program participants. Provide case management and navigation services designed to assist clients and their families obtain stability. Perform initial comprehensive case management assessment and develop a plan of intervention that addresses need for housing, services, crisis intervention, and continuity of care planning and coordination. Respond to referrals and client?s request for case management assessment and intervention within required response time. Encourage and promote an environment that is strength based to assist clients in meeting their individual goals. Identify appropriate permanent housing options for clients, such as, subsidized housing Section 8, Shelter Plus Care, VASH, permanent supportive housing, affordable and market rate housing, and other housing opportunities. Assist clients with housing applications, complete supportive and subsidized housing paperwork, survey rental market for affordable housing, and advocate for clients with prospective landlords. Maintain client related data tracking systems, including case notes and complete HMIS entries Generate client data for monthly reporting. Complete follow-up and retention services Attend collaborative meetings. Actively participate in staff meetings and training. Other duties as assigned Supervisory Responsibilities: None Requirements for the position: The person in this position must have a clear commitment to the population we serve, and be able to work as part of a team. Bachelor?s Degree in a related field or commensurate experience . Two ? four years comparable experience in housing. Previous experience with social services and/or homeless programs. Demonstrate ability to coordinate multiple projects simultaneously in a high-pressure, fast paced and time sensitive environment. Proficiency in Microsoft Office software particularly Excel. Highly motivated self-starter, with proven ability to develop creative solutions. Project a professional demeanor. Strong written and verbal communication skills. Ability to work both individually and as part of a team. Must maintain and execute confidential information. Advanced degree in social work, counseling or human services is a plus. Ability to interact with diverse clientele Maintain regular attendance. Personal Characteristics: Ability to work effectively independently and within an interdepartmental team. Sensitivity to the needs of adults with mental illness, substance use and/or developmental disabilities. Commitment to improving the quality of services available to people with disabilities Excellent benefits package including health and dental insurance, 403(b) retirement plan, tuition reimbursement/remission, paid vacation & holidays, sick time pay, and employee referral bonuses.