Massachusetts Veterans Jobs

Position Summary: The HR Program Development Co-op will report to the HR Program Director and be responsible for the support of HR programs and development of new HR programs and processes to improve the organization. A successful co op in this role will take a continuous improvement approach, taking time to evaluate current processes, opportunities, risks, and weigh multiple options during program development. The responsibilities in this position are varied, with many different topics and types of activities/tasks. Therefore, this person needs to be able to manage multiple projects with concurrent timelines and be very detail oriented, independent, pro-active, and organized. It is also critical for this person to be able to communicate effectively both verbally and through written and graphic media (for example, presentations or reports). The HR Program Development Co-op must have the ability to gather, organize, and present information from a variety of sources including interviews, workshops, and observations. This co-op will occasionally be asked to facilitate brainstorming sessions, working sessions, and decision-making conversations within and across HR teams; therefore, a successful co-op in this role will be comfortable and show skill in leading dialogues, making recommendations to people in various roles and levels, and in facilitation/consultation. Past co-ops in this role have significantly contributed to projects such as: developing a new Onboarding Program for MassDOT, process improvement for MassDOT’s hiring process, developing an idea accelerator program for MassDOT, mapping process changes to aid HR technology implementation, and developing an internal communications strategy for HR, among others. Application instructions: Please attach a copy of your resume and a cover letter stating your interest in the position, your goals for the co-op within the context of working at MassDOT. Job Responsibilities: * Gain familiarity with a broad range of processes and programs at HR in various stages of progress; get a thorough understanding of the goals, the activities to be undertaken, project timelines, and the steps needed to move through the project stages. * Gain familiarity with processes and programs across departments, related to or impacting HR initiatives. * Document and analyze procedures and organizational standards and identify areas for improvement. * Research and investigate a variety of management and procedural methods and communicate relevant options and their trade-offs to stakeholders. * Develop, communicate, and manage work-flow processes for projects to provide cohesion among HR staff and internal and external partners. Develop guidelines/procedures for tracking progress on each project. Manage the programmatic processes as defined for each project, including program timelines, deliverables and accountability for all participants and staff involved. * Create, organize, and maintain datasets as needed. Keep ongoing and accurate records of project data. Collaborate across teams to ensure systems for communication and documentation are up to date and accurate at all times. * Work with HR staff to design performance metrics to evaluate projects, standard operating procedures, and service level agreements. * Assist in the development of workshops, focus groups, and other engagement/ideation sessions related to process reengineering and program development. * Participate in team meetings, staff meetings, organization events and other duties as necessary. A successful candidate will have: * Skill in applying creative problem solving or design-thinking to collaborative project work. * Ability to work in a fast paced, deadline-oriented environment, with multiple competing priorities/projects. * Strong communication (both verbal and written) and interpersonal skills. * Ability to develop ideas from scratch and develop ideas into concepts, systems, products, or draft policies. * Experience with creating diagrams or flow charts. * Ability to work effectively in a small and collaborative team environment. * Ability to identify, articulate, and investigate research questions relevant to a project or big-picture topic. * Solution-oriented attitude, with excellent time management and organizational skills. * Systemic perspective and approach to problem-solving and strong attention to detail. * Experience and strength in analytical thinking including identification of trends and patterns in qualitative or quantitative data and deduction and reasoning skills. * Experience or interest in HR and transportation a plus. Takeaways: At the end of the co-op, the HR Process Improvement and Program Development Co op will have been exposed to a variety of projects and programs run by HR throughout MassDOT. They will have gained experience managing tasks in multiple concurrent projects, institutionalizing project management processes, communicating with diverse groups of stakeholders, and interacting with personnel at many levels of a government organization. They will have had the opportunity to explore the department and the organization, to contribute to a wide variety of efforts, and to transform internal processes. In addition, depending on the person’s interests and skills, HR and other staff in the organization will assist in matching the co-op with appropriate projects and mentors. About MassDOT: The 4,000 employees of Massachusetts Department of Transportation (MassDOT) takes great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s inclusive culture and career opportunities can be found at mass.gov/massdot-careers. MassDOT’s divisions include: Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions. This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days. All job applications must be submitted online through MassCareers to be considered. Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position. Current MassDOT employees should use their internal MassCareers account to apply. · For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at talentacquisition@dot.state.ma.us. · For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722. · For a disability‐related reasonable accommodation or alternative application method, callADA Coordinator, Lucy Bayard, at 857-274-1935. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Human Resources* *Organization: Massachusetts Department of Transportation *Title: *HR Program Development Co-op Fall 2024 Location: Massachusetts-Boston-10 Park Plaza Requisition ID: 240002LR