Job Information
Children's Hospital Boston Human Resources Advisor in Boston, Massachusetts
78748BRJob Posting Title:Human Resources AdvisorDepartment:Human ResourcesAutoReqId:78748BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:Human ResourcesJob Posting Description:The Human Resources Advisor responds to employee inquiries about benefits, policies, HR programs, and personnel record information. They provide exceptional and timely customer service primarily through telephone and email.
This Human Resources Advisor will:
Serve as the primary point of contact for employees, managers, and HR, addressing HR-related inquiries and ensuring accurate and efficient resolutions.
Guide employees, managers, and HR on self-service tools and processes.
Perform administrative tasks and manage HR transactions in areas like employee lifecycle, data changes, and policy clarifications.
Maintain employee records, and file documentation.
Actively engage in process improvement initiatives by analyzing data, gathering user feedback, and collaborating with cross-functional teams to enhance self-service capabilities, customer experience, and operational efficiency.
To qualify, you must have:
Associate’s degree plus at least one year of experience in human resources or two years of progressive client service work within a complex corporate environment. BA degree preferred
An additional 2 years of directly related experience may be used in lieu of an AS degree.
Experience with HRMS/HRIS, and PeopleSoft preferred
Analytical skills required to resolve problems of a routine to moderately complex nature requiring the use of mathematical or technical principles and in depth, experienced based cross functional knowledge.
Demonstrated ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
Accuracy required with speed of processing data, strong technical aptitude, attention to detail and ability to multi-task.
Requires the highest level of customer service and quality in all interactions and transactions.
Bilingual communication (verbal and written) skills a plus.
Familiarity with HR systems such as Workday is preferred.
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Office/Site Location:BostonRegular, Temporary, Per Diem:Regular Remote Eligibility :Part Remote/Hybrid