Massachusetts Veterans Jobs

Job Description

Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges.

A day in the life

You will Represent Thermo Fisher Scientific in a professional manner in all dealings with customers during the performance of duties. Build strong customer relationships with the continual focus on promoting the customers use of Thermo LA Customer Support Services.

• Develop, maintain, and promote service contracts through telephone calls, emails, and mailers in Americas

• Support in Establishing standardized global quote process and Sales Support documentation for LA contract offerings.

• Manage, increase, and maintain existing contract base:

• Achieve 90% in contract renewals.

· Increase contract sales from warranty expirations (target of 15% or better).

• Coordinate LA service Contracts in Americas for SOP and practices.

• Identify key customer opportunities.

• Identify and support the development of new services products and promotions.

• Develop process for service contracts relative to POS.

• Follow pricing policy for LA discount structure.

• Develop and submit monthly sales reports and forecasts, as required.

• Respond to customer inquiries (both internal and external) in a timely manner.

• Use of Navision, SFDC, quote tool and Excel for contract administration.

• Perform additional duties or work on projects that are related to Service Contract Sales

Skills and Knowledge:

• Knowledge of sales process extensive cold calling experience a plus.

• Excellent oral, written and presentation communications skills.

• Open and constructive communication with team and supervisor.

• Have a positive, attitude/energy to work as a team player.

• Ability to work in a fast-paced environment.

• Persistent, aggressive, creative and productive approach to sales.

• Demonstrates a professional rapport with customers and co-workers.

• Willing to operate independently without frequent supervision or guidance.

• Efficient in Microsoft Word and Excel for writing proposals and reports.

• Knowledge of Navision a plus.

Other Job Requirements:

• Must have a valid driver’s licence

• Valid Passport

• Travel up to 10%

• Fluent in English

• Other languages would be an asset

Educational Qualifications:

• BS/BA degree or related experience is preferred

Experience Qualifications:

• 3-5 years sales experience

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us (https://jobs.thermofisher.com/global/en/5-reasons-to-work-at-thermo-fisher-scientific) . A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.