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Insight Global Intune Support Specialist in Boston, Massachusetts

Job Description

Insight Global is seeking a skilled Intune MDM support specialist as a 6 month to one year contract role. As a mobile device management Intune support specialist, you will play a critical role in supporting Tier 1 and Tier 2 tickets and requests for the Intune MDM environment. Support will encompass assisting existing Intune users with their mobile access and helping to onboard mobile phones for new users. We are looking for someone with Face to Face experience around Intune MDM rather than over the phone/virtual support! This will be 4 days a week onsite in Downtown Boston with 1 day of remote flexibility (This can change week to week with more remote days depending on projects). Compensation Ranges from $25-32/hr based on years of experience

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

   

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Skills and Requirements

  • 1-2 years Experience of Microsoft Intune and mobile device management (MDM) concepts.

  • Experience supporting uses Face to Face rather than over the phone/Virtual

  • Familiarity with Windows, iOS, and Android operating systems.

  • Strong communication and customer service skills.

  • Troubleshooting and problem-solving abilities.

  • Ability to work in a team and escalate issues when necessary.

  • Proficiency with Word, Excel, or PowerPoint applications.

  • The ability to provide internal and external customers with a courteous and professional experience. * Intune Support

  • M365 & O365 Support

  • Mobile Device Management Support null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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