Massachusetts Veterans Jobs

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Position Description:

Our Project Coordinators experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. This team supports scheduling needs for field service personnel performing remediation efforts in various healthcare facilities.

This role is a work from home remote position and a great opportunity to expand your project management skills!.

Responsibilities:

• Lead, facilitate, coordinate, and track day to day activities required to ensure the project is completed on time, successfully, and in a manner consistent with organizational goals

• Creation and use of project plans for assigned projects, which include clear milestones and assignment of project task responsibilities

• Successfully manage the scope of the project, including customer priorities

• Demonstrate a proactive approach to identify risks to project success; develop effective action plans for resolution

• Appropriately manage / escalate project issues or risks

• Manage customer expectations of product and services

• Use of all governance tools (scope document, project status reports, risk and change logs, tollgates, etc.) for all assigned projects, to effectively manage all projects

Job Requirements:

• High school diploma or equivalent required

• Previous project management, customer service or dispatch experience required

• Previous experience implementing and supporting healthcare IT software/hardware solutions preferred

• Must possess and maintain a solid understanding of corporate and service department procedures and policies, including customer complaint handling and Medical Device Reporting

• Ability to work independently and in a team environment and engage / escalate to team leadership for sophisticated solving and resolution of issues as needed required

• Must be able to work within defined processes and methodologies with minimal degree of supervision

• Technical experience is a plus, experience with MS Office is required

• Strong verbal and written communication skills required

This position is a great growth opportunity as a next career step into project coordination, while working alongside a leading medical device company.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role is $27.00 - $29.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

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