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CBRE IWMS Solutions Consultant in Boston, Massachusetts

IWMS Solutions Consultant

Job ID

174345

Posted

08-Jul-2024

Service line

Advisory Segment

Role type

Full-time

Areas of Interest

Consulting, Digital & Technology/Information Technology

Location(s)

Remote - US - Remote - US - United States of America

About the Role:

The Occupancy Management’s IWMS (Integrated Workplace Management System) team is focused on creating, implementing, and sustaining workplace strategies and technology to improve organizational value and return on real estate investments. We provide meaningful engagements to develop impactful and achievable business solutions.

We are seeking an experienced IWMS Implementation Consultant to join our team. The successful candidate will play a crucial role in delivering high-quality IWMS solutions to our clients. This role requires a blend of technical expertise, project management skills, and strong client-facing abilities.

What You’ll Do:

• Develop engaging and informative presentations for workshops and client meetings.

• Facilitate workshops and client meetings.

• Gather and document client requirements for IWMS implementation projects.

• Create detailed design documentation based on client requirements and project specifications.

• Work with clients to facilitate data collection and validation.

• Manage and execute data loading processes to ensure accurate system configuration.

• Configure the IWMS software according to client needs and specification and document configuration.

• Create dashboards and reports using IWMS platform.

• Coordinate and support testing activities to ensure the system meets quality standards.

• Prepare training documentation and conduct training sessions to educate clients on using the IWMS system effectively.

• Respond to client inquiries and provide technical assistance.

• Conduct software demos to showcase IWMS capabilities to clients.

• Offer ongoing support and troubleshooting for IWMS-related issues.

• Assist clients with system upgrades.

• Assist in developing project plans, schedules, and milestones.

• Coordinate with team members and stakeholders to ensure project deliverables are met on time.

• Identify and mitigate project risks and issues.

• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.

What You’ll Need:

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

• Strong understanding in IWMS or CAFM technologies is highly desired.

• Experience with Nuvolo IWMS and/or ServiceNow platform is recommended.

• Proficiency in Java, JavaScript or XML is recommended.

• Excellent written and verbal communication skills.

• Strong organizational and analytical skills.

• Ability to provide efficient, timely, reliable and courteous service to customers.

• Advanced analytical and quantitative skills.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, PowerPoint, Outlook, etc.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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