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Danaher Corporation Key Account Manager - Boston, MA in Boston, Massachusetts

Leica Microsystems has helped shape the future of microscopy for over 170 years by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.

Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.

KEY ACCOUNT MANAGER

The Key Account Manager (KAM) is the primary relationship manager for an assigned accounts and/or territory/region on products or services. The role establishes professional relationships within all levels of the assigned accounts, with a focus on reaching key personnel and top tier key opinion leaders (KOLs). The KAM is responsible for meeting assigned targets for profitable sales volume and margin dollars within the assigned accounts. The KOLs will include HHMI, Core Facility Managers and Primary Investigators within the microscopy community of Boston/Cambridge. The KAM works in concert with Product Specialist and Product Support team members to drive business growth across the LMS solutions portfolio within the region. The KAM will report to the Regional Sales Manager.

YOUR RESPONSIBILITIES

  • Develop and expand long terms relationships with key personnel and key opinion leaders (KOLs) within the microscopy community

  • Thoroughly understand the account’s purchasing drivers/behaviors, both technical and non-technical

  • Conduct analysis and performance evaluation of all sales in assigned region, maintain an up-to-date sales funnel and participates in regular business reviews with customer procurement

  • Identify selling opportunities across product lines; identify customer gaps and equate to sales opportunity; including prospecting and lead generation

  • Develop account strategy and lead team selling efforts

  • Strengthen existing customer relationships to protect revenue and gain market share

  • Coordinate customer relations with other product specialists

  • Serve as a liaison between customers, internal teams and the business unit (BU) enabling a direct flow of business and technical intelligence to the BU, and presentation of tailored solutions

  • Coordinate with local field marketing account-based marketing activities, trade shows, networking with local governments, associations, and academic institutions; recommend product, pricing, advertising and sales promotion strategies

  • Drive customer success and care to build customer champions for referrals

  • Effectively communicate and forecast orders and risks to management

YOUR EXPERIENCE

  • BS/BA or MS degree in life Sciences, or a related scientific field, or MBA with focus in high tech commercial strategy

  • 3-5 years of large account management experience

  • Ability to effectively engage and influence a wide variety of audiences both internal and external

  • Ability to focus on relationships, build trust through expectation setting, and stellar communication

  • Analytical and organizational skills for a fast-paced environment

  • Consultative approach to managing complex client relationships

  • Team Selling Approach

Desired:

  • Life Science Research experience

  • Project Management and Project Business

  • Lean Business Management

  • Sales Management experience

WHAT WE OFFER

  • Competitive Salary as well as relocation packages

  • Continuous training, support and focus on your personal development

  • Workplace Flexibility

  • Summer Hours

Desired qualifications express expectations for ideal/fully proficient candidates; equivalent experience will also be considered

#LI-KP1

GET MORE INSIGHT

Learn more about what we do and who we are by watching our company video “We Are Leica”: https://www.youtube.com/watch?v=1zHmalqMXN4

Are you interested to discover new opportunities in an innovative, team-oriented environment? Do apply online with your complete documents (cover letter, CV, certificates). We are looking forward to your application!

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.

Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation and applicable law.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation. If you’ve ever wondered what’s within you, there’s no better time to find out.

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