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CBRE Launch Director in Boston, Massachusetts

Launch Director

Job ID




Service line

GWS Segment

Role type


Areas of Interest

Accounting/Finance, Data & Analytics, Engineering/Maintenance


Remote - US - Remote - US - United States of America


The purpose of this position is to lead multiple internal and external functions of new site launch operations and maintenance for facilities and ensures safe working environments. Serves as the leader of multiple sites, which is responsible for every aspect of the MHE Team. Provides technical leadership and mentoring to Maintenance teams of multiple new sites. Leads the execution of recruiting, onboarding site readiness, monitoring compliance to launch and site operations KPIs on a daily basis, and guide the CBRE MHE Team to provide immediate solutions to any equipment downtime that may occur.


Monitors and maintains a safety first culture in which CBRE employees return home in the same condition they reported to work in. Must lead by example and maintain ownership in delivering safety training on daily basis with the on-site team.

Provides leadership, mentor, and manage site-based Maintenance Managers and Area Maintenance Manager in our clients Fulfillment Network. Develops maintenance department business plans and provide guidance and direction for the successful implementation of those plans.

Develops and implements Reliability plans that support increasing the Uptime of the facility.

Drives maintenance best practices: innovates, documents, improves work methods, standardizes, provides a safe work environment and requires safe work practices, trains, commissions equipment, collects, measures, and analyzes key performance indicators to improve processes and improve customer’s experience. Offers guidance to senior leadership on maintenance and equipment end of life (EOL) issues using ROI, and other analytical techniques.

Provides oversight for budget development and execution, and capital planning. Helps manage vendor support and equipment relationships and leverage our client’s network size to maximize economies of scale.

Provides monitoring, auditing and enforcement of maintenance execution, safe work practices, and institutes and audits training drills across the network. Leverages the entire Maintenance team for the benefit of the network. Develops and manages budget and contract documents including RFPs, change order controls, purchase orders, and invoicing.

Provides Fulfillment Center General Managers with visibility over the Conduct of Maintenance in their fulfillment centers.

Recruits, interviews, and hires bar raising talent in the Maintenance Managers and Maintenance Area Manager roles helping create a world-class Maintenance organization.

Performs other duties as assigned.


Manages the planning, organization, and controls for a major functional area or department. May be responsible for a mix of direct and matrix reports. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Monitors appropriate staffing levels and reports on utilization and deployment of human resources. Leads and supports staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising and rewarding performance and retention. Leads by example and models behaviors that are consistent with the company's values.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Bachelor's (BA/BS) degree in a technical discipline (Industrial, Electrical, Mechanical, Civil) required.

Minimum of 10+ years experience managing and coaching employee performance in a manufacturing environment, required. Must include experience in project management and Amazon leadership experience.

+8 years working directly with the maintenance and upkeep of manufacturing equipment in a manufacturing environment required.

Background in packaging automation, distribution processes, mechanical systems involving power transmission through gearboxes and belts, and an understanding of control systems is a plus.




Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.


Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.


Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.


Ability to work and lead employees in a safe and efficient manner.

Ability to read and interpret drawings, blueprints, and/or schematics.

Knowledge of materials, methods, and tools used to perform maintenance and repair of manufacturing equipment.

Understanding of predictive maintenance technologies such as (thermography, vibration analysis, and air borne ultra-sound).

Proven knowledge of utilizing maintenance systems to achieve world class equipment maintenance.

Must demonstrate leadership and good judgment in making decisions.

Must have a working knowledge of repairs and preventive/predictive maintenance on electrical and mechanical equipment.

Must have the flexibility to work all shifts including holidays and weekends as demanded by the job.

Maintain positive customer and employee relations.


Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting department deadlines. Errors in judgment may cause long-term impact to co-workers, supervisor, department and/or line of business.


Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:

  1. Complete at a satisfactory level all required and assigned HSE training

  2. Follow all activity policies and procedures, including all HSE related requirements at all times

  3. Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.

  4. Report any condition which you feel could result in an accident or injury and / or stop work if required

In addition:

  1. Be aware of and understand all safe work practices and procedures and potential hazards associated with the work environment

  2. Maintain and wear at all times required appropriate personal protective equipment (PPE)

  3. Apply appropriate material handling techniques at all times,

  4. Only operate warehouse equipment and machinery (e.g. pallet jacks, manlifts, etc.) if properly trained, qualified and authorized to do so

As a Leader:

  1. While adhering to all HSE requirements established for CBRE employees, supervisors and managers are required to:

a. Provide sufficient distraction free time for employees to complete all required HSE training & support the HSE training program implicitly

b. Investigate and resolve (if possible) all reported unsafe conditions / acts and communicate results back to the affected stakeholders

c. Support stop work authority when it is exercised in good faith

d. Communicate any / all potential workplace hazards and workplace procedures

e. Travel required which could be 50% plus given the situation.

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)