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Salesforce.com, Inc Lead Data Platforms Specialist in Boston, Massachusetts

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

The Experts team is an innovative group of architects and specialists at the heart of our Marketing Cloud solutions. This talented team helps Salesforce customers and prospects develop and implement strategies to take their digital marketing efforts to an entirely new level. Through collaboration with the customer, the Marketing Cloud Product team, Professional Services, and Partners, Specialists develop unique solutions helping our customers connect with their customers in new ways. The specialists world is a dynamic, ever changing environment where expertise in design, business consulting and technology is leveraged every day to drive innovation.

Role Description:

The Lead Data Platforms Specialist plays a pivotal role in navigating complex data hierarchy, modeling, and transit challenges faced by our customers. This role focuses on partnering with Marketing Cloud Solutions Engineering & Architect teams, to lend deep expertise during sales cycles. The Specialist will play a crucial role in aligning client goals and requirements against Salesforce Marketing Cloud’s stack of data solution products (CDP, Real-time Engagement, Analytics.)

In addition to partnering with our sales and solutions teams, the specialist will connect cross functionally with our product org, providing insight and suggestion on roadmap and product functionality, based on gathered inputs from client engagements. Uniquely positioned as the expert across all of our data solutions, your perspective of our eco-system’s relation to the needs of the market will be paramount for the success of our customers and Salesforce. Specifically, you will be expected to:

Solve Business Problems - Take ambiguous and complex business problems and, using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend actionable next steps.

Drive Innovation - Bring rigor to a client’s decision making process by presenting and evaluating solution options, and driving consensus among key stakeholders. In some instances, we help our clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement.

Connect the “Art of the Possible” - Assist Solutions Engineers with delivery of software demos, rapid prototyping, and storytelling to show how connected experiences come to life with the Salesforce Marketing Cloud Data products. This includes the delivery of executive level software demonstrations, construction of future state customer journey strategies, and developing long-term IT roadmaps.

Cross Platform Collaboration- As a Specialist, you will take your understanding of multiple landscapes (MarTech, AdTech, Data Science, Analytics), and develop solutions across Salesforce’s technology stack to create the most robust & effective offering for prospective clients.

A Teaching Mindset- Our team is predicated on the idea of scale. You will be in constant search for multipliers, or opportunities to grow the impact of your knowledge across the team and organizations. Developing enablement content, working with your aligned teams on approaches, tinkering with our products, and running internal workshops are all examples of multipliers.

Your Impact:

“Solutioning” is fundamental to the specialist's role. It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer. These Solutions will leverage the Marketing Cloud technology to address the core marketing challenges and objectives that are uniquely identified for each customer.

Minimum Requirements:

  • 5+ years experience in solutions engineering/solutions architecture/technical consulting role ideally in the SaaS space

  • Excellent communication and presentation skills; dynamic (persuasive) in presenting ideas to clients and prospective clients from VP to C-level

  • Proficiency in Data Concepts: ETL workflows, Data Science, Warehouse Design, BI, Pipeline creation & Deployment

  • Experience leading technical consulting conversations involving the implementation of data collection and transit methods via API, SDK, .JS, etc.

  • Ability to articulate the interplay between Marketing, Advertising, and Customer relationship management

  • Experience with Marketing Technology Platforms

  • Proven experience leading strategy and digital roadmap projects in a complex business and marketing environment

Preferred Requirements:

  • B.S. Computer Science, Software Engineering, MIS or equivalent work experience And/ Or Basic understanding of web coding languages including but not limited to: Java, Javascript, Ruby, Go, Node, Python, Swift/Objective-C

  • Proven history (with examples) of situations where you’ve recognized that a solution was not a fit, but were able to pivot a client to a new solution to better suit their needs.

  • Demonstrated success driving data strategy changes within client organizations

  • Past experience in organizational design consulting, process design, optimization, and digital governance

  • Strong understanding of user research, user-centered design principles and online consumer behavior

For Colorado-based roles: Minimum annual salary of $93,800. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

Salesforce will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .

Salesforce welcomes all.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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