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Humana Lead Enterprise Architect (Segment Architecture) in Boston, Massachusetts


Are you interested in leveraging technology and business strategy to deliver improved member experiences and health outcomes to Humana's 26 million members?

At the Humana Enterprise Architecture Activation unit, our mission is to deliver a perfect member experience by bringing forth the alignment of business strategy to technology strategy, enabling the effective and efficient execution of the technology strategy and to facilitate the adoption and delivery of the Humana Enterprise Architecture principles, standards, policies and methodologies.

We would love to meet you if some or all of the below describe you:

o Are customer obsessed

o Have business-centric outlook

o Able to understand both strategic and expedient views and balance their


o Are driven, thorough and self-directed

o Able to lead through influence and persuasion

o Have extensive Enterprise Architecture practice experience

o Have healthcare payer domain experience

o Have deep solution architecture experience

o Experienced in Hybrid and Cloud architecture and migration at scale


Role Description:

As a Lead Enterprise Architect, you play a pivotal role in the alignment of the business vision, technology strategy and the IT portfolio execution. As the business's advocate in IT, you will bring business leadership, business operations, project management, IT leadership, IT architecture and engineering together to a common understanding of what it takes to deliver the business vision. You will be an integral part of the delivery of critical business outcomes, as well as the creation of technology strategies to leverage the IT portfolio to improve member experience and health outcomes, create competitive advantages, reduce operational risk, and total cost of operations. Additionally, as a lead enterprise architect, you will provide mentorship and guidance to other enterprise, solution, technology and system architects across Humana.


Advocacy and Stewardship

  • Serve as a strong advocate for the business within IT

  • Ensure that technology execution aligns with business strategy

  • Serve as an evangelist for, facilitate and drive adoption and delivery of the lean enterprise architecture practice within an agile delivery framework

  • Continuously study and gain in-depth understanding of health care payer industry best practices, innovation, technologies and trends as well as document and communicate these within the business and IT

Technical Innovation, Strategy, and Execution

  • Collaborate with business and technical teams and leadership to align and map the business vision and strategy to value streams, business capabilities and business functions

  • Collaborate with segment and domain architects, engineers, and leadership to document the current state architecture, value streams and domain capability models

  • Apply portfolio rationalization to map and document the coverage between Value Streams, Business Capabilities, and Technology Capabilities and identify opportunities for innovation, as well as reduction in risk, complexity and total cost of operations

  • Collaborate with technical teams and leadership to define and maintain technology strategies, including intermediate and end state architectures, to align the technology portfolio to deliver the opportunities identified in the technology portfolio rationalization and the business value defined by the business vision and strategy

  • Create the artifacts and conditions necessary for effective demand management, prioritization of delivery, and capacity planning to create the roadmaps that drive the execution of the technology strategy

  • Create, catalog, maintain and deliver the documentation and artifacts that describe the principles, standards, policies and methodologies of the enterprise architecture practice

  • Facilitate and advocate for the adoption and delivery of the enterprise architecture within an agile delivery framework

  • Validate that execution of the technology strategy fulfills the original intent of the business strategy and vision

  • Deliver an entry point, filter, path and guidance for successfully navigating the architecture governance process

What does the ideal candidate look like? They have:

  • Progressive experience as a senior architect or technical lead in large IT projects spanning multiple enterprise systems

  • Expert knowledge and experience with architecture patters for: enterprise integration, system decomposition, refactoring and cloud migration

  • Expert knowledge and experience with cloud native architectures on at least one cloud platform provider in an enterprise environment

  • Expert knowledge and experience with highly available, fault tolerant and event driven architectures at scale

  • Expert knowledge and experience with Enterprise Architecture, technical strategy, and technology roadmaps

  • Expert knowledge and experience with lean-agile delivery methodologies in an enterprise environment

  • Technical expertise in one or more of the following technical domains:

  • On-premise environments or infrastructure

  • Identity and Access Management

  • Data and information management

  • Information security

  • Software engineering and delivery

  • Business Applications

  • Analytics and Reporting

  • Robotic Process Automation

  • Bonus points for technical expertise in one or more of the following business domains:

  • Clinical

  • Pharmacy / Pharmacy Benefits Management (PBM)

  • Medicare / Medicaid / Medicare Supplemental

  • Group insurance

  • Finance

  • Affordable Care Act (ACA) health plans

  • Specialty health care (vision, dental, etc.)

Required Qualifications

  • Bachelor's degree in computer science or a related field

  • Progressive experience as a senior architect or technical lead in large IT projects spanning multiple enterprise systems

  • 10 or more years design, development, and testing of software applications

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

  • Master's degree in computer science or a related field

  • Associate or Professional level solution architecture certification in Azure, GCP or AWS

  • 1-3 years of experience in Cloud technologies or Enterprise Architecture

  • 2+ years of project leadership experience

Work at Home Guidance

To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

  • Satellite, cellular and microwave connection can be used only if approved by leadership

  • Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

  • Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

This is a remote position


Scheduled Weekly Hours


Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our