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Lumen Lead ESG Program Manager in Boston, Massachusetts

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Lead ESG Program Manager will coordinate large-scale, cross-functional projects within the ESG program under the guidance of the Director – Head of ESG. The Lead ESG Program Manager is responsible for planning, organizing and managing ESG projects to satisfy scope, timing, and budget expectations along with overall project outcomes.

The role will collaborate widely across various departments and have exposure to senior leadership. This role is pivotal in nurturing an environment where clear communication, innovative thinking, dedication to our customers, personal growth, and support for each other are the cornerstones of our success.


This is a fully remote position open to candidates based anywhere in the U.S.

The Main Responsibilities

  • Develop, plan, implement, and manage various ESG projects and initiatives as requested by the Director – Head of ESG, and provide status reports including executive-level updates.

  • Act as the project team leader, coordinate and facilitate project meetings, ensure project success, and be accountable for timely project completion.

  • Reiterate project scope, roles/responsibilities, and schedule regularly while ensuring collaboration, teamwork, and participation of all required internal and/or vendor resources.

  • Employ good judgment to make project decisions with the authority to stop activities that negatively impact the project.

  • Administer the online platform for ESG data collection and auditing while managing the data, analysis, and follow-up.

  • Conduct ongoing benchmarking of ESG and sustainability disclosures against peers, trends, and industry best practices.

  • Formulate reports and respond to questionnaires from customers, ESG research firms, and ESG rating agencies, including MSCI, ISS, Sustainalytics, and CDP, while identifying opportunities to correct inaccuracies and improve performance.

What We Look For in a Candidate

Required Qualifications:

  • 5+ years of relevant work experience

  • Commitment to culture of team, trust, and transparency

  • Experience managing simultaneous complex projects in a changing environment with minimal supervision

  • Attention to detail and strong judgment across a broad range of contexts and topics

  • Strong organizational and project management skills

  • Capacity to work and collaborate with virtual teams and remote employees

  • Highly proficient in Microsoft Office and Office 365 tools (Excel, PowerPoint, etc.)

Preferred Qualifications:

  • Experience in ESG and/or Sustainability. Will also consider experience in Accounting/Finance or in a comparable industry

  • Degree in Law, Finance, Accounting, or other business discipline (e.g. Sustainability Management, Environmental Economics, Supply Chain, Business Administration, Accounting, or Data Analytics)

  • PMP Certification

  • Experience with Workiva or comparable reporting and compliance platform and experience working with financial and/or ESG reporting teams in the development, execution, and maintenance of a disclosure control program.

  • Knowledge of non-financial reporting standards such as SASB, TCFD, GRI, and emerging standards from the ISSB, TNFD, and other leading standard-setting organizations.

  • Experience Onboarding and managing external vendors.


The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$80510 - $107340 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.

$84740 - $112980 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.

$88980 - $118630 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.

$93210 - $124280 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 334197

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :


Salary Max :


This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline