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Innovative Management & Technology Services Lead Network and System Lead Engineer in Boston, Massachusetts

Company Overview:  

Join a fast-growing company highly experienced in cyber security, cloud computing, virtualization, big data analytics, and project management!  IMTS offers competitive compensation, excellent benefits including tuition reimbursement and employer-contributed 401K, and referral bonuses.  We work with the best customers at top government agencies. 

Location: Boston, MA

Shift/Work Hours:  The core hours of operation shall be from 6:00 AM to 2:30 PM or 9:30 AM to 6:00 PM local time.

Security Clearance: Public Trust

Job Description:  Lead IT Infrastructure Operations and Maintenance

Duties and Responsibilities:

  • Work as part of and lead a cross-functional team to manage the infrastructure and related components with a focus on network infrastructure.

  • Responsible for design, deployment, testing, certification, patching, and addressing interoperability issues for all features, components, and application dependencies, to include switches, routers firewalls, load balancers, software defined networking, private cloud requirements, VMware infrastructure, etc.

  • Design, implementation and ongoing support of the Networking Infrastructure within and between data centers.

  • Serve as the advanced matter expert for all data center network environments.

  • Create and maintain network infrastructure for both bare-metal and virtual machines with the appropriate LAN, WAN, vLAN, SDN, firewall and load balancer configurations, using both OEM and third-party tools that include virtual network tools (NSX) and services.

  • Provision/configure the required networking for servers and applications.

  • Evaluate, improve, and maintain information security throughout the data center network infrastructure.

  • Monitor and correct network issues and create recovery processes for failures and performance bottlenecks.

  • Provide real-time alerts for network problem issues and implement proactive solutions for future problems to include re-design or tech refresh.

  • Install, configure, test, and maintain system management tools for all data center network components.

  • Proactively ensure the highest levels of systems and infrastructure availability.

  • Monitor and test application performance for potential bottlenecks, identify possible solutions and work with developers to implement those fixes.

  • Maintain security, backup, and redundancy strategies.

  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks, such as automated provisioning of addresses and VLANS with Infrastructure as a Service (IaaS).

  • Participate in the design of information and operational support systems.

  • Provide 3rd level support and liaise with vendors and other IT personnel for problem resolution.

  • Ensure technical documentation exists for all systems and is kept up to date to include inventory and patch levels of all systems to include hostnames, property numbers, IP addresses, enclaves, etc.

  • Provide real-time alerts and dashboard information on network performance and availability.

  • Document system configurations to include passwords, access controls, version number, and revision numbers, patch levels, and inventory to include hostnames, TCP/IP addresses, number of processors, and number of cores, memory, and license keys as applicable.      

  • Provide real-time reporting of provisioned and non-provisioned resources such as bandwidth utilized to include performance metrics for availability, performance, and trends.

  • Follow the organization's requests, incident and change procedures, documenting as required in ITSM/Help Desk tools.

  • Work and resolve applicable Tier II/III incidents and problems, and work to resolve service requests annotating work and results in applicable ITSM/Help Desk tools.

    Required Qualifications:  

  • Bachelor’s degree – Six years field related experience may be substituted for Bachelor’s degree.

  • Minimum 10 years of experience supporting a wide variety of infrastructure technology upgrades and implementations, such as web traffic shaping / management, SharePoint, and authentication technologies.

  • Must possess at least one of the below Certifications (IAT II):  

  • CCNA Security  

  • CySA+  

  • GICSP  

  • GSEC  

  • Security+  

  • CND  

  • SSCP  

    Preferred Qualification

  • CCNP Certification

  • HDI-DAST Certification

    Equal Opportunity/Affirmative Action: IMTS is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. 

    COVID-19 Policy

    IMTS is a federal contractor. As such, we are subject to the Executive Order requiring all employees of federal contractors to be fully vaccinated for COVID-19, currently under Federal Court injunction, barring enforcement. New or prospective employees must be prepared to provide proof of complete vaccination or provide a legally recognized exception on the date of their commencement of employment or thereafter should the executive order mandate be put back into effect and enforced.


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