Job Information
Boston University LEAD TECHNICAL TRAINER & ELEARNING ADMINISTRATOR, Information Services & Technology, Communication, Knowledge, and Community in BOSTON, Massachusetts
Want to be at the cutting edge of research and innovation on a vibrant, dynamic campus shaping the future of education? Consider joining Boston University Information Services & Technology (IS&T). We are seeking a Lead Technical Trainer & eLearning Administrator. who will oversee Information Services & Technology's (IS&T) technical training programs for the Boston University's community. They will lead the departments efforts to craft, develop, coordinate, deliver, and assess IT-related training. This position is part technical trainer, part eLearning designer, part LMS admin. We seek a teammate who will work with partners to identify training needs and work with both internal and external resources to source and deliver required training. They will manage the design, development, and delivery of trainings asynchronous (SCORM), synchronous, online, and in-person, including leading all aspects of course schedules, room reservations, and training announcements.
In addition to the development and delivery of training, they will serve as the system administrator of the eLearning (SumTotal) and tutorial registration systems. This position will also collaborate with other groups both in IS&T and across campus as needed to maintain usability and improvements for the training facilities and will be responsible for reporting on training activity and efficiency over time. They will seek out ways to continually improve our training offerings. This position is eligible to work from home up to two days a week.
Information Services & Technology has over 400 staff and over 100 student employees across BU's three campuses. In support of IS&T's mission to provide best-in-class technology and data services to support outstanding education, groundbreaking research, effective administration, and a connected, secure community we're seeking applicants with diverse skills and experience to serve the BU community. IS&T is committed to Diversity, Equity, Inclusion, & Accessibility (DEIA) to ensure that our mission, vision, & practices remain equitable and welcoming to all. In addition to Boston University's excellent compensation package, generous vacation policy and competitive salaries, IS&T promotes staff learning including lunch and learn sessions, an extensive library of online courses, and opportunities to engage with peers at other universities. Our Fun Advisory Board (FAB) arranges several employee social events throughout the year. Previous events included bowling, karaoke, BU hockey game, night at Symphony Hall, pancake breakfast, and a department holiday lunch.
Boston University offers an excellent benefits package including:
Time Off: In addition to generous time off, BU employees have a paid intersession break, and 13 paid holidays.
Retirement: University-funded retirement plan with full vesting after 2 years of eligible service.
Tuition Assistance Program: Competitive tuition assistance program for yourself and family members.
Transportation: BU offers a discounted MBTA pass as well as additional options to assist employees in their daily commute.
Wellness: BU offers programs and classes at little or no cost, including workshops and personal counseling/referrals from our Faculty & Staff Assistance Office, nutrition counseling from our Sargent College, and free membership to Headspace, a meditation app.
BU also offers access to discounts or free admission to various city art/cultural institutes around Boston. To learn more, please see https://www.bu.edu/wellness/
Required Skills
Bachelor's degree with more than 8 years of experience required.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor .
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Required Experience