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Travelers Insurance Company Learning Facilitator - Business Insurance Underwriting in Boston, Massachusetts

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Training, Underwriting

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$75,500.00 - $124,700.00

Target Openings

1

What Is the Opportunity?

Under moderate supervision, this position is responsible for facilitating live, virtual, multimedia or blended learning programs. Supports short term and long term business objectives. Acts as a liaison in designing learning assets. This role may manage others.

The preferred candidate will have several years of underwriting experience and/or have a deep understanding and knowledge of Commercial Property coverage. This knowledge and experience will be used to transfer the underwriting skills to our new underwriters. Additionally, this candidate will create and modernize existing materials for classroom, virtual, and self-paced e-learning delivery. Prior experience in facilitating training and/or delivering presentations is desirable.

What Will You Do?

  • Deliver live, virtual, multimedia or and blended learning curriculum to meet the technical and skill requirements of employees and business partners.

  • Create an environment in which learners feel secure, respected and cared for and feel comfortable to learn, ask questions, and share experiences.

  • Design learning assets (training materials/activities, videos, mockups).

  • Consult with front line managers and others as appropriate on the development of their staff.

  • Deliver learning using course materials and resources available as designed.

  • Challenge the status quo and stay abreast of industry and training best practices. Make recommendations for enhancements/improvements.

  • Perform other duties as assigned.

What Will Our Ideal Candidate Have?

  • Bachelor’s Degree preferred. Five or more years of technical experience in line of business supported preferred.

  • General knowledge of MS Office products preferred.

  • Working knowledge of multiple learning technologies required, including video conferencing, virtual platforms (Skype for Business), use of cameras for streaming, etc. preferred.

  • General knowledge of the application of adult learning and design best practices to the design/development/delivery of engaging, effective learning resources in a wide variety of formats preferred.

  • Strong written and verbal communication skills. Ability to self-review and meet rigorous quality standards preferred.

  • Demonstrated focus on continuous self-learning and exploration of new trends, strategies, and practices in the learning and development field preferred.

  • Intermediate technical experience in line of business supported.

  • Basic leadership skills, including building, maintaining work relationships preferred.

What is a Must Have?

  • Minimum of four years of work experience in supported business operation or other learning and development related experience.

What Is in It for You?

  • Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.

  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

  • Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.

  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

What Is in It for You?

  • Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.

  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.

  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .

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