Job Information
Fenway Health Low-Barrier Triage Behavioral Health Clinician in Boston, Massachusetts
Low-Barrier Triage Behavioral Health Clinician
Boston, MA (http://maps.google.com/maps?q=1340+Boylston+St+Boston+MA+USA+02215) • Behavioral Health
Job Type
Full-time
Description
Under the supervision of the Manager of Integrated Behavioral Health Services, the Low-Barrier Triage BH Clinician provides direct, low-threshold BH services to clients of Fenway Health’s clinical sites and public health programs. The Low-Barrier Triage BH Clinician provides walk-in clinic coverage, low-threshold counseling sessions, and triage appointments to clients for whom either traditional individual and group therapy is not beneficial or well tolerated, and timely access to triage appointments to those looking for traditional outpatient therapy services. Walk-in coverage is also provided to meet the needs of clients accessing public health programs for HIV/HCV/STD testing (such as clients testing positive who would benefit from talking to a mental health professional) and those for whom mental health or substance use issues contribute to high-risk behavior. This position also contributes to Fenway Health’s quality and Accountable Care Organization performance initiatives.
Representative Duties:
Provides direct services to clients
Provides clients with easily accessible and low-threshold BH services, assisting clients with accessing behavioral health services on a scheduled, walk-in, triage, and as-needed basis
Provides clients with intake or triage evaluations, short and longer term therapy, using established therapeutic processes
Provides group therapy and crisis intervention, using established therapeutic processes, as necessary to demand
Works with and supports clients in employing a range a of risk reduction and behavior change strategies.
Develops/maintains collaboration with a wide-range of behavioral health and substance use resources and treatment options within the Greater Boston area to refer and link clients (including third party reimbursable and longer term, traditional BH treatment, as applicable). Provides linkage to culturally competent resources and treatment for those who are experiencing homelessness, active substance users, recent immigrants, people of color, and/or people who identify as part of the LGBTQ community
Provides on-call/crisis coverage as required and according to department standards
Adheres to NASW Code of Ethics
Offers daily walk-in clinic hours
Responds to requests from public health program staff for routine and crisis interventions and warm handoffs
Handles periods of multiple, simultaneous requests for client care
Provides support to paraprofessional staff around interactions with clients, modelling appropriate boundaries and approaches to client care
Performs and completes clinical documentation/administrative tasks accurately and in a timely manner
Documents each client interaction
Completes treatment plans, treatment plan updates, session notes, assessments, and discharge summaries according to department standards and in accordance with Fenway policy
Attends to the requirements for obtaining and tracking insurance authorization for treatment where applicable
Provides consultation to, and collaborates with, other care providers that constitute a client’s health care or public health team
Participates in regularly scheduled supervision
Coordinates data tracking of utilization
Meets Agency Participatory Expectation
Participates in staff meetings, in-services and continuing education activities of the Fenway Health Behavioral Health Department
Maintains expected productivity
Adheres to all agency and department policies and procedures
Adheres to the highest principles of patient and client confidentiality
Attends and actively participates in department and agency meetings, in-services and trainings
Maintains professional competence necessary to perform job responsibilities; maintain and provide agency with credentials and continuing education activities as required
Performs other duties as related
Requirements
Massachusetts LICSW or other equivalent independent licensure
Commitment to reducing barriers to mental health services with such approaches as providing drop in hours, offering clinical support to those who struggle with consistency and using clinical interventions which match a client’s stage of readiness for change
Capacity to work independently and as part of interdisciplinary team
Demonstrated skills set with high quality diagnostic evaluations resulting in efficient clinical summaries presented in written documentation and collaborative case presentations
Ability to maintain up to date case records
Ability to work harmoniously with diverse groups of individuals
Excellent interpersonal skills and ability to be an effective team member
Flexibility, adaptability, and ability to multitask
Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency.
Willingness to contribute towards Fenway’s efforts in becoming an anti-racist organization and promoting a culture dedicated to ongoing development in service of humility, equity, diversity, inclusion, and belonging, where differences are acknowledged and valued.
Preferred Qualifications:
LICSW
Experience working with clients who have mental health and/or substance use issues and knowledge of and commitment to using a harm reduction, motivational interviewing, trauma informed, strengths-based and client centered approaches
Strong understanding of issues that impact men who have sex with men and transgender women who are living with or at risk for HIV and STIs
Experience and demonstrated competence working with the following populations: LGBTQ, people of color, immigrants, people living with or at risk for HIV/AIDS and/or medical issues, trauma, substance use, homelessness, and mental illness
We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, generous paid time off, commuter benefits, and more.LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.This is a union position in a Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East.
Salary Description
$67,000-$72,000 per year