Job Information
CTP Management Supervisor, Account Service in Boston, Massachusetts
Do you thrive creating relationships with clients and internal teams? Do you pride yourself in making things happen? CTP is looking for a rockstar Management Supervisor who will be responsible for leading and supporting several key accounts at the agency. To succeed you’ll need to be strategic, a communication master, energetic, organized and diplomatic.
Essential responsibilities and skills needed include:
Lead projects successfully from start to finish with some autonomy, managing all client deliverables from strategy conception to media delivery
Be a team player who can effectively collaborate with various departments, manage internal teams and partner relationships on accounts (media, PR, etc.), where applicable
Lead large and small scale productions from planning through execution, partnering with external and/or agency resources as needed (including but not limited to TV broadcast productions, radio records, video & still photography shoots)
Be a trusted strategic partner to multiple clients and contribute to their marketing and wider business discussions
Proactively nurture Client relationships, earning and keeping each client’s confidence as a trusted advisor
Demonstrate an ability to articulate your point of view on strategic, creative or media initiatives both internally and externally
Understand the “why” behind Creative work and client requests
Ensure projects are delivered as promised in terms of timing, budgets and results
Ability to foresee issues and make recommendations on how to proactively avoid them; communicate with internal teammates to resolve issues effectively
Exude a strong problem solving ability, while also being flexible and adaptable
Demonstrate a clear, comfortable, persuasive communication style - both written and verbal, presenting with ease to clients and internal teams
Continually seek out organic growth opportunities with clients to increase agency revenue
Draft scopes of work and fee estimates for both retained clients and project work as needed; Track and maintain client budgets monthly
Develop and mentor junior account team members, providing guidance, direction and training as needed
Qualifications:
8-10 years of previous agency experience spanning traditional and digital channels
Solid skills in Google Suite, Microsoft Office
BA/BS degree
CTP is committed to an effective work/life balance for all employees. Please note, all employees, including interns, are required to be in-office at our CTP location on Tuesdays and Wednesdays.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require a reasonable accommodation to complete any part of the application process or in your work once hired, please contact our Human Resources Department.
Applicants must be legally authorized to work in the United States. We do not offer visa sponsorship for this role.
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