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SHI International Manager - Cisco Hardware Solutions in Boston, Massachusetts

Job Summary

The Manager of Cisco Hardware Solutions will be focused on the strategy and execution of the Cisco Hardware Solutions team. They will coach, enable, manage, and develop the team members.

About Us

Founded in 1989, SHI International Corp. is a $12 billion global provider of IT solutions and services, and currently has over 5,000 dedicated employees worldwide.

To learn more about SHI International Corp, visit our website:

What SHI Can Offer:

  • World Class Facility includes on site gyms and cafeterias

  • Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy

  • Work in an up-beat, creative, and fun environment

  • Benefits including medical, vision, dental, 401K, and flexible spending


Include, but not limited to:

  • Mentor direct reports

  • Work closely with peers on best practices and process standardization

  • Align with SHI leadership to provide guidance & direction relative to solution approaches, initiatives & strategies

  • Coordinate initiatives with sales, field engineering, and other solution teams

  • Build, manage, and maintain Cisco hardware enablement

  • Lead and help motivate the team to provide the best experience for our sales force & their customers

  • Acts as an escalation point for issues to ensure effective & long term problem resolution

  • Review and manage performance to ensure goals are being met

  • Stay current on Cisco’s hardware solutions

  • Guide team members through their certification plans and career paths

  • Travel to industry events and customer engagements as required by management


  • Bachelor’s degree or equivalent working experience

  • 5 years’ experience in a technical sales/presales role

  • 3 years focused Cisco experience

  • Extensive knowledge of Cisco ecosystem, programs, and tools

Required Skills

  • Superior organizational and time management skills

  • Analytic approach, strong problem-solving, trouble shooting and critical thinking skills

  • Self-motivated with the ability to lead, motivate and mentor team

  • Proactive, driven, and positive work attitude

  • Excellent communication skills and ability clearly articulate goals and vision

  • Possess excellent customer service skills

Preferred Qualifications/Skills

  • Hands-on technical experience

Unique Requirements

  • Position requires travel for customer and industry events as needed up to 10%

Additional Information

  • The estimated annual pay range for this position is $100,000 - $200,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

  • Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

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Job Locations US-Remote

Requisition ID 2023-13597

Approved Min (Total Target Comp) USD $100,000.00/Yr.

Approved Max (Total Target Comp) USD $200,000.00/Yr.

Compensation Structure Base Plus Bonus

Category Management