Massachusetts Veterans Jobs

Company Description

Quickbase is revolutionizing the way people work by enabling professionals to develop their own cloud-based applications for driving vastly improved work productivity. With more than 500,000 users and a presence in over 50 of the Fortune 100 companies, we are quickly expanding our stake in the high-growth, multibillion-dollar SaaS, PaaS and mobile markets.

Quickbase is headquartered in Boston, MA and was recently ranked as a best place to work in the Boston Business Journal. Come join us as we grow.

Position Overview

The Deal Desk Manager will be part of the Revenue Operations and will join a high-performing, collaborative, and creative team. This is a high-profile role with an opportunity to grow and scale a team, establish best practices, and work cross-functionally to implement world class lead-to-cash tools. The Deal Desk Manager is responsible for partnering with Sales daily to orchestrate complex deals with minimal friction, recommending process and system enhancements, and collaborating with individuals across the organization on commercialization strategy, pricing and packaging, new product launches and other Company initiatives to accelerate the deal cycle.

Functional Responsibilities

Deal Desk Day-to-Day Management

· Manage the day-to-day operations of Deal Desk with a focus on optimizing revenue, profitability, deal quality, and reducing quoting cycle times

· Mentor Deal Desk team members, supporting their learning and development

· Serve as an expert on the Company’s offerings and licensing models, deal structures, pricing and packaging, standard terms and conditions

· Be the trusted advisor to Sales Team, strategizing on deal structures and pricing and developing creative solutions for non-standard transactions

· Help drive approvals of non-standard terms and conditions

· Understand the Company’s bookings policy and work closely with Revenue Accounting to ensure proper reporting of deals under the policy

· Lead executive-level Deal Review Counsel meetings, ensuring meetings are efficient, effective, and leading to quick decisions/outcomes

· Attend Sales VP team meetings to listen, collaborate and share information, escalating complex deals, challenges, and other feedback to Leadership Team

· Flexible and able to work extended hours driven by sales cycles, especially around quarter and year-end close

Business & Cross-Functional Partnering

· Partner cross-functionally with the Product, Sales, Legal Team and others to recommend and implement process changes to support growth and scalability

· Work closely with Sales Enablement on Sales Team(s) training and enablement initiatives

· Collaborate with Sales and Product & Revenue Accounting on building and distributing periodic reporting on deal health, non-standard terms, and other vital information as requested by Sales leadership, the CFO, and Corporate Controller

Systems Oversight & Process Improvement

· Serve as an agent for change, leading and delivering on process improvement and automation projects to support scalable growth

· Ad hoc projects as required by the Revenue Operations Leadership Team

Minimum Qualifications

· Bachelor’s degree in business or related field

· 5+ years’ relevant work experience; with broad exposure and understanding of deal desk and sales operations / SaaS experience preferred

· Minimum 2 years of People Management experience

· Strong commercial acumen and negotiation skills with an understanding of complex sales cycles

· Self-motivated, able to lead and work under pressure, dependable with deliverables and deadlines, able to multi-task

· Working knowledge of a CRM system, Salesforce CRM and CPQ preferred

· Flexible to work extended hours during peak periods