Job Information
Boston University MANAGER, GSDM IT CLIENT SERVICES, School of Dental Medicine, Office of the Dean in BOSTON, Massachusetts
This position manages the GSDM Client Services team, including recruiting and selection as well as on-going training and performance management initiatives for staff members. Provides leadership for the team including directing work, serving as an expert level technical and hierarchical escalation point, assigning tickets, resourcing staff on projects, and monitoring and evaluating team performance. Primary technologies used in meeting the responsibilities include but not limited to- Microsoft Active Directory, Windows Server, Citrix, Powershell, Windows 10/11, and Microsoft SQL Server. They will require a functioning knowledge of- VSphere, Networking, HIPAA Security, Learning Management Systems such as Blackboard.
Required Skills
Bachelor's Degree required, Master's Degree preferred and 3-5years experience.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor .
Required Experience