Salesforce.com, Inc Manager, M&A Quote to Cash Strategy in Boston, Massachusetts
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Finance and Operations
Role Description :
Salesforce is seeking an experienced Manager to oversee large scale post-merger integration (M&A) / operating model / business transformation projects in the Finance - Revenue Operations Quote to Cash space. This role offers an exciting opportunity to join Salesforce’s Quote to Cash Strategy & Operations team.
This person will be responsible for making critical decisions on crucial projects to improve and scale our business operations. The candidate will lead project timelines and results, diagram as-is and to-be processes, gather and document requirements, make strategic decisions, and provide updates to executives.
Your Impact :
Represent the Quote to Cash Strategy & Operations team on large scale projects and handle all aspects of the workstream on the integration of mergers and acquisitions and other corporate transactions from post-close through integration
Manage projects including scoping, resourcing, project planning, and implementation
Coordinate/facilitate cross-functional meetings, document decisions, and follow-up on actions
Accountable for the successful identification and execution of a critical sequence of activities and achievements to achieve the business’ desired outcomes
Accountable to incorporate the acquired entities systems, processes, and policies into the core business’ standards
Own prioritization (and problem/resolution) in partnership with IT on building system enhancements from ideation to deployment
Handle the documentation of as-is/to-be processes, fit-gap, and definition of business requirements
Apply domain expertise to resolve routine and sophisticated business issues within established guidelines, handle problems, seek approval as needed, and implement appropriate alternatives
Provide status updates to leadership and maintain issue logs and project risks
Appropriate frame problems / issues through written/verbal communication that allow Q2C / Integration leadership understand and achieve resolution
Appropriately track and communicate tasks/issues risks
Work with internal users to obtain feedback on improving systems and working with IT to deliver requests
Minimum Requirements :
3+ years of experience related to Quote to Cash, CPQ, Sales Operations, Order Management, Provisioning, Invoicing/Billing systems
3+ years of management consulting, project management or M&A experience
Solid understanding of business and quote to cash operating models supporting the technology industry (including saas/cloud and on-prem software)
Quote to Cash experience across all project phases, from initial visioning and goal setting, design and implementation, to post go-live support.
Solid understanding of Lucidchart or other process documentation software
Solid understanding of Smartsheet or other project management software
Sophisticated Excel and PowerPoint, and Google Drive skills
Excellent written and verbal communication skills - including presenting and deck work
Able to think independently and consider cross-functional and upstream/downstream impacts
Structured thinking and problem solving - ability to break down sophisticated problems into composite parts and a naturally inquisitive mentality to properly investigate and resolve problems
Proven ability to drive process improvements, problem-solve, and produce results
Good interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly
Ability to excel in a fast growing/fast paced environment delivering accuracy where adaptability is imperative
Ability to understand broader business and financial issues, juggle multiple projects and tasks, and prioritize tasks
Strategic forward-thinking business operations problem solver, supported by deep analytical capabilities and a data driven approach
Ability to work independently and thrive in a team environment
3+ years in sophisticated business and technical environments (technical functional knowledge of Salesforce, CRM, CPQ)
PMP & Six Sigma certification
eTom and ITIL certification
F or Colorado-based roles: Minimum annual salary of $99,200 . You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .
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