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Deloitte Manager, Workforce Transformation & Change Management in Boston, Massachusetts

Manager, Workforce Transformation & Change Management

The Team

With significant shifts in both the environment and our firm strategy, the talent marketplace and the Deloitte workforce are evolving at a critical pace. The firm is embracing this unique opportunity to not only rethink how we deliver our services, but also where and how we source, engage, and develop talent, and drive a more differentiated talent experience for our people.

Workforce Strategy & Solutions (WSS) collaborates across the Deloitte businesses to shape our future workforce strategy, including the design and development of future of workforce strategies and human centered end-to-end workforce solutions. The WSS team leads the firm's most critical workforce strategy initiatives through innovative, market-leading design that will propel us into the future of work.

The Work You'll Do

As a Workforce Strategy and Solutions Manager, you will have the opportunity to work with a team of strategists to make a significant impact on the experiences of professionals across the Deloitte US Firms by helping to implement one of the largest workforce transformations in Deloitte's history. Your first project will be to lead the change management, training, and communications workstream for implementing the different components of our workforce transformation across our four businesses and the enabling areas. This work consists of determining the organization wide and business specific change needs and mitigation strategies, managing a team of professionals and consultants executing the change strategy, integrating with other firm initiatives as needed, and engage stakeholders across our Talent and Business teams to gain input and alignment throughout the change management activation.

Over time on this team, you will have the opportunity expand your network and capabilities to support the refresh of our Deloitte US Firm Workforce Strategy and lead other initiatives to support and enable our continued business growth and evolution of our workforce.


  • Lead the change management, training, and communications workstream for the workforce transformation efforts across the organization

  • Own the completion of work products/deliverables, including conducting complex business analyses, where required, to support data-driven results

  • Drive key stakeholder relationships; design facilitation approaches to engage variety of stakeholders along the project lifecycle

  • Drive integration across WSS initiatives and other Business and Talent initiatives

  • Develop compelling, logically structured presentations and deliverables for Business and Talent leaders

  • Maintain an understanding of market shifts and talent trends and how they impact our business and workforce needs, and adapt solutions accordingly

  • Provide project management leadership

  • Perform other job-related duties as assigned

Basic Qualifications

  • Minimum 6 years' experience in human capital consulting or in-depth knowledge and experience with Deloitte Talent in project-based roles; Specialized knowledge and skills in workforce strategy, workforce transformation, and/or human-centered design methodologies

  • Experience in leading a cross-functional team and ability build strong peer relationships across the Deloitte network

  • Experience in organizational change management skills, e.g. stakeholder engagement, facilitating workshops, and executing organizational change plans

  • Strong PowerPoint skills; Ability to create simple stories around complex topics and appeal to the needs of multiple stakeholders; Outstanding written, visual and oral communication and interpersonal skills

  • Drive and lead end to end work efforts using demonstrated client service orientation and data-driven solutions

  • Demonstrated ability make timely, informed decisions that consider data, goals, constraints, and risks from multiple perspectives

  • Proven self-starter who has demonstrated ability to thrive in a dynamic, complex, and ambiguous start-up environment; Agile mindset and ability to pivot and respond to unexpected project turns

  • Use data and feedback to generate creative, advanced, and highly valued solutions using a human centered design approach

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95070 to $195215.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.