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Salesforce.com, Inc Mobile Quality Engineer in Boston, Massachusetts

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Products and Technology

Job Details

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.

As an Automation Software Engineer on the Salesforce Mobile team, you will work with a team of smart engineers to design and own the cross-team automation and quality strategy. You will be involved in writing and reviewing code, giving suggestions around improving quality of the products that are shipped. Given the high visibility of this role, you'll be expected to work with several cross-functional teams.

About the Team

We work as a collaborative team with the shared goal of delivering excellent software, anchored in an agile culture of quality, delivery, and innovation. We encourage our software engineers to embrace shared responsibility for writing testable, high performance, maintainable code. We deliver working software in short sprints via iterative and incremental development practices. Individuals on our self-organizing team are motivated, trusted and continuously focused on technical excellence.

Supported operating systems include: iOS, Android, and Windows.

The Quadrant3 Mobile Testing team conducts automation quality tests and provides release support for the Salesforce application and conducts testing for scrum teams who

  • Develop Salesforce mobile web and hybrid applications

  • Develop frameworks for rendering UI across all supported mobile devices, apps, operating systems, and browsers, including the desktop experience

Key Responsibilities

  • Work directly with scrum teams in writing automation test cases in testing quality and functionality of features

  • Build and maintain regression test suites and frameworks

  • Collaborate with each other to prioritize user stories and execute test cases

  • Provide support to engineering teams as Release Captains

  • Review and take action on feedback from Salesforce employees using our products

  • Verify reproducibility and impact of bugs found by others

  • Retrieve and file bugs from devices' crash report logs

  • Write descriptive bug reports

  • Know and evangelize automation best practices to fix and prevent inefficient test automation

  • Be a voice of quality always assessing the quality gaps and driving initiatives to close them

  • Own and enhance a test infrastructure that is scalable and reliable, spanning multiple release cycles

  • Partner with development and product management teams in each stage to coordinate the work and solve dependencies

  • Stay current with relevant technologies

  • Participate in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available.

Required Skills

  • 4+ years programming experience in writing high-quality Java code and unit tests

  • Experience with tools like XCode, Android Studio, AppCenter, Jenkins, Eclipse, GIT etc.

  • Experience with automating test tools appium, selenium, and web driver

  • Minimum 3 to 4 full years experience conducting feature, regression, and exploratory testing of hybrid, mobile business applications on two or more of the operating systems mentioned

  • Knowledge of professional software engineering best practices for the software development life cycle, including coding standards, code reviews, source control management, continuous integration, build processes, testing, and operations

  • Experience with hybrid native/web applications and WebViews preferred

  • Strong interest in and demonstrated knowledge of various mobile devices and operating systems

Understanding of concepts and methods in client / server applications

  • Proactive communication with team and automation engineers

  • An eagerness to learn new things and to help others do the same

  • Excellent verbal and written communication skills

  • Passion for customer experience

  • Experience with Mobile SDK technologies a plus+Desired Characteristics

  • Ability to suggest improvements to test cases and flow

  • Ability to switch projects based on changing priorities in a dynamic, agile software development environment

  • Ability to quickly learn new areas, and identify and prioritize the related testing work

  • Enjoy breaking things, be exhilarated when you discover that really complicated bug, and be so detail-oriented that people comment on it

  • Comfortable asking a lot of questions

  • Patience, creativity and flexibility

  • Understanding mobile market with various devices and operating systems

  • Experience with Agile development methodology (e.g., Scrum)

For Colorado-based roles: Minimum annual salary of $98,900. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/

*LI-Y

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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