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IBM MQ Mainframe Technical Support Professional in Boston, Massachusetts


At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

Systems Management Specialist Middleware & Database Big Data Analytics.

This skill set contains the skills a z/OS systems engineer has to have regarding the use of mainframe products and processes. System Programmer (Rex, Assembler, Cobal) ZOS upgrades and Maintenance. Catalog Structure, System Maintenance, Naming Conventions (data sets, catalogs, etc). Diagnosing and debugging techniques: dumps, tracing, log analysis, NetView and IPCS. Interfacing with software vendors to pro-actively maintain a high level of support. Experienced in VTAM, TCPIP, TN3270 AT_TLS, APPN, EE, IPSEC, SMF, XCF, CF, Parallel Sysplex technology. installing, maintaining and customizing IBM and third-party software for print, session management, FTP, automation, scheduling, report viewing and distribution applications.

Required Technical and Professional Expertise

  • Conduct Hiper maintenance review Monthly

  • Manage RSU maintenance As needed

  • Review DOP & peer review As needed

  • Review projects with team weekly

  • Pricing duty As needed

  • On call As needed

  • Queue Sharing SME;

  • Can support Open Systems problem determination along with Mainframe and Midrange

  • OpenVMS SME

  • NDM,


  • External Client SME,


  • Mainframe SMP/e and Upgrade SME

  • Mainframe MQ SME

  • Omegamon/TEPs for MQ SME

  • SMP/e focal

  • Tandem SME

  • MQ Open Systems and Midrange Knowledge

  • iSeries SME,

  • Mainframe JCL,

  • Dispatching


  • learning RSU maintenance

  • rollout,

  • Solid MQ

Preferred Technical and Professional Expertise

  • MS Office Suite Products, Visio, Clist. Service Now, SAVRS, Citrix, PCOMM

About Business Unit

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.