Massachusetts Veterans Jobs

MassHire JobQuest Logo

Job Information

Oracle Oracle Field Service Cloud Functional Lead in Boston, Massachusetts

Job Description

Oracle Field Service Cloud Functional Lead

In this role, the Oracle Field Service Functional Lead will be working to understand customer goals/requirements, expectations and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. You will advise the Project Manager & other stakeholders from time to time on implementation aspects of the project. As an OFS Lead, you would be responsible for the overall delivery quality on the project by ensuring team’s adherence to standard practices and procedures. Build an understanding of and leverage Oracle methodologies, tools and leading practices.

This is a challenging, exciting role that will test your consulting skills, strategic thinking, leadership skills, technical skills and ability to remain focused and follow-through on plans.

Responsibilities:

  • Provide consistent high quality & innovative solution leadership on OFS Cloud engagements by interacting with customers and other stakeholders to arrive at optimal solutions.

  • Analyze and understand client goals, challenges & areas of opportunity to align Oracle’s Cloud applications for building optimal functional & technical solutions based on Industry Best Practices.

  • Develop and deliver high quality presentations and demonstrations, present and articulate product features and benefits, and configure and test overall Oracle Cloud solutions that delight the clients

  • Effectively utilize the Oracle Field Service Cloud platform along with other Oracle Integration and web technologies to deliver world class solutions

  • Collaborate with Sales Teams to support business development efforts in pursuing new opportunities and extensions.

  • Arrive at coherent conclusions by undertaking complex analysis/ application of reason / trace performance implications through complex data/scenarios

  • Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement

  • Adhere to all Oracle Cloud security policies, standards and procedures in the performance of job responsibilities

  • Mentor junior consultants in delivery of their customizations and ensure the solution approach is in-line with the best practices & future product road-map

  • Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements

  • Promote knowledge by sharing lessons learned, innovations or new skills with team members

  • Ability to work independently and manage multiple task assignments.

  • Excellent problem solving, critical thinking and analytical skills with the ability to exercise mature judgment

  • Excellent customer facing & interpersonal skills with ability to build rapport with all stakeholders.

  • Ability to travel and support customers across various time-zones.

Required Experience / Expertise:

  • Bachelor’s degree in Engineering or Computer Science (BCA/MCA/ BSc Comp) or a technical field from a reputed 4-year college/university

  • 5+ years’ experience with Oracle Field Service Cloud

  • Strong techno-functional skills in proposing and designing optimal solutions as well as including ownership of the overall solution.

  • Experience implementing OFS UIs

  • Experience working with or as a part of Service teams and solutions including incident management, service requests, call centers and self-service

  • Facilitate requirement gathering sessions

Experience in the following applications is a plus but not required:

  • Oracle B2C Service Cloud

  • Oracle B2B Service Cloud

  • Oracle Integration Cloud

Certification in the following:

  • Oracle Field Service Cloud

An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.

Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. May act as the team lead on projects, providing coaching, guidance and feedback to develop skills of team members. Effectively consults with management of customer organizations. Participates in business development activities. Develops and leads detailed solutions for moderately complex projects.

6-8 years of experience relevant to this position including 3-4 years consulting experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.

An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.

Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. May act as the team lead on projects, providing coaching, guidance and feedback to develop skills of team members. Effectively consults with management of customer organizations. Participates in business development activities. Develops and leads detailed solutions for moderately complex projects.

6-8 years of experience relevant to this position including 3-4 years consulting experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.

If you are a Colorado resident, Please Contact us or Email us at oracle-salary-inquiries_us@oracle.com to receive compensation and benefits information for this role. Please include this Job ID: 121889 in the subject line of the email.

About Us

Diversity and Inclusion:

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

DirectEmployers