Children's Hospital Boston Patient Experience Representative Inpatient (Oncology/Hematology/BMT) in Boston, Massachusetts
64878BRTitle:Patient Experience Representative Inpatient (Oncology/Hematology/BMT)Department:Patient Services-NursingAutoReqId:64878BRStatus:Part-TimeStandard Hours per Week:30 Job Category:Nursing SupportJob Posting Description:PER Positions are currently eligible for a Sign-on Bonus of $1,500 for full time positions (prorated for part-time positions)
This Patient Experience Representative will be responsible for:
Scheduling appointments or procedures.
Receiving and/or registering patients, visitors and staff for admissions.
Collecting, verifying, and recording required information.
Obtaining records, files and/or results for appointments/admissions and entering related information on hospital & departmental computer systems.
Answering, screening and routing telephone calls and Patient Call Lights.
Proficient in Microsoft Office (i.e., Word, Excel, Powerpoint).
Performing general office support tasks such as opening and sorting mail, ordering supplies and maintaining logs & records
To qualify, you must have:
A high school level education. Associates Preferred
0-1 years of previous work experience.
The ability to interpret data and take appropriate action.
Excellent verbal & written communication and interpersonal skills.
Schedule : Monday-Friday (9am-3:00pm)
BCH offers competitive compensation and unmatched benefits, including a flexible schedule, affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes.
Office/Site Location:BostonRegular, Temporary, Per Diem:Regular