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Children's Hospital Boston Patient Experience Representative Inpatient (Oncology/Hematology/BMT) in Boston, Massachusetts

64878BRTitle:Patient Experience Representative Inpatient (Oncology/Hematology/BMT)Department:Patient Services-NursingAutoReqId:64878BRStatus:Part-TimeStandard Hours per Week:30 Job Category:Nursing SupportJob Posting Description:PER Positions are currently eligible for a Sign-on Bonus of $1,500 for full time positions (prorated for part-time positions)

This Patient Experience Representative will be responsible for:

  • Scheduling appointments or procedures.

  • Receiving and/or registering patients, visitors and staff for admissions.

  • Collecting, verifying, and recording required information.

  • Obtaining records, files and/or results for appointments/admissions and entering related information on hospital & departmental computer systems.

  • Answering, screening and routing telephone calls and Patient Call Lights.

  • Proficient in Microsoft Office (i.e., Word, Excel, Powerpoint).

  • Performing general office support tasks such as opening and sorting mail, ordering supplies and maintaining logs & records

    To qualify, you must have:

  • A high school level education. Associates Preferred

  • 0-1 years of previous work experience.

  • The ability to interpret data and take appropriate action.

  • Excellent verbal & written communication and interpersonal skills.‚Äč

    Schedule : Monday-Friday (9am-3:00pm)

BCH offers competitive compensation and unmatched benefits, including a flexible schedule, affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes.

Office/Site Location:BostonRegular, Temporary, Per Diem:Regular

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