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Suffolk Construction People Operations Associate in Boston, Massachusetts


As a national leader in the construction industry, Suffolk is redefining what it means to build. We challenge the status quo every day by gathering the people, innovations, and partnerships that can explore and go after new ways to do our jobs. Our focus on high-performing teams and technology translates to groundbreaking solutions for all industry sectors and phases of building. We provide value throughout the entire project lifecycle by leveraging our core construction management services alongside vertical service lines, an approach that is revolutionizing the industry and making a permanent mark on the world of business. Join us for a thrilling experience that will energize you, challenge you, and propel your career.

About Suffolk

Suffolk is a national enterprise that invests, innovates, and builds. We provide value throughout the entire project lifecycle by leveraging our core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment and innovation research and development. We have $4.5 billion in annual revenue, 2,400 employees, and main offices in Boston (headquarters), New York, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. We serve clients in every major industry sector, including health care, science and technology, education, gaming, transportation and aviation, and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. We’re ranked #23 on the Engineering News Record list of “Top 400 Contractors.” And we’re proud to be a certified 2020 “Great Place to Work.” For more information, visit and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

The Role

The People Operations group is the center of excellence responsible for the overall employee experience as relates to Talent Acquisition, Human Resources, Community & Employee Engagement, Learning & Development and Talent Management.

  • Maintain excellent customer-service standards for the P&C department by responding to employee, candidate, new hire inquiries and requests for client groups, escalating to Business Partners, Regional Talent Partners or other appropriate P&C team members as needed

  • Perform all administrative tasks relating to executive and leadership Talent Acquisition including coordination for schedules, travel, expenses, communications, data entry, meeting minutes and generating offer letters

  • Support team in managing external job posting on various job boards (i.e. LinkedIn, Indeed, etc.)

  • Administer background and drug screening process for new hires in client group, monitor results, and consult Director, People Operations on potential legal risks

  • Perform all onboarding tasks including onboarding swag orders, data entry, providing consistent and relevant communications with new hires that are in the queue for assigned client group

  • Receive and processes all payroll changes and status changes for assigned client group

  • Maintain employee files for assigned client group

  • Perform and rectify regular audits of employee data for assigned client group to ensure data integrity

  • Reconcile and communicates PTO for assigned client group

  • Performs all administrative tasks relating to terminations including communications, data entry, and coordination with payroll

  • Serve as back-up for other P&C Operations Associates’ client groups based on workload, need, and/or time off

  • Bachelor’s degree in Business Management, Human Resources, or related field

  • 2-4 years of direct human resources experience (shared services center or other call center/customer service experience is desired)

  • Willingness to provide best in class customer service

  • Proficiency with Microsoft Office products (Excel, Word, Outlook, OneDrive)

  • Comfort level with ATS and HRIS preferred (Oracle, iCims, Saba)

  • Collaborative, service-oriented, and results-driven.

  • Highly organized; able to prioritize and multi-task

  • Excellent oral and written communication and interpersonal skills

  • Resourceful with strong problem solving and troubleshooting skills; Sound business judgement

  • Must possess Suffolk Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand, and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Join us and lay the foundation for lifelong success. Achieve your ambitions. Build your legacy.

We can’t wait to see the impact you will make on Suffolk and the People and Culture team!

ID: 2022-6379

Street: 65 Allerton Street

Telecommute: No