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Tufts Medicine Pharmacy Technician III - Outpatient Retail Pharmacy in Boston, Massachusetts

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Job Profile Summary

​This role focuses on providing pharmacy related services in a hospital or retail setting. In addition, this role focuses on performing the following Pharmacy Services duties: Delivers pharmaceuticals. Includes professionals who are trained and sometimes licensed to dispense medicine/controlled substances. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a “hands on” environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. A senior level role that requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. Works under limited supervision for routine situations, provides assistance and training to lower level employees, and problems typically are not routine and require analysis to understand.

Job Overview

Under the general supervision of a pharmacist, this role performs pharmacy-related functions in compliance with department policies and procedures that provide optimal pharmaceutical care. This role is responsible for providing pharmacy services, including, but not limited to preparing pharmaceuticals, distributing pharmaceuticals, performing inventory control, compliance audits, financial transactions, providing customer service, and maintaining pharmacy records. This role is also responsible for assisting with ordering, receiving, and inspecting medication and supplies.

Job Description

Minimum Qualifications:

  1. High school diploma or equivalent.

  2. Certified Pharmacy Technician (CPhT).

  3. Massachusetts Pharmacy Technician Registration.

  4. One (1) year of pharmacy-related experience.

Preferred Qualifications:

  1. Associate’s degree.

  2. Two (2) Years of pharmacy-related experience in a hospital setting.

Duties and Responsibilities : The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

  1. Participates in advanced financial transaction and audit activities.

  2. Completes routine benefit investigation for high cost and complex medications.

  3. Performs audits of narcotic utilization, inventory control, and cost accounting or billing for specialized areas.

  4. Engages in advanced customer service activities.

  5. Investigates and resolves medication issues or request, and communicates directly with patients or health care providers.

  6. Communicates medication-related issues to all appropriate heath care professionals.

  7. Completes advanced data collection activities.

  8. Completes medication profile data collection and medication history collection.

  9. Communicates effectively with nursing, physicians, and ancillary services to meet the needs of these departments and maintains a positive working relationship and image of the pharmacy department.

  10. Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment.

The following duties only apply to hospital technicians:

  1. Performs complex non-sterile and hazardous sterile medication preparation activities.

  2. Operates advanced, innovative technology to assist in preparation of sterile products.

  3. Makes complex allergy testing kits that require serial dilutions (complex math calculations).

  4. Prepares a variety of products including specialized dilutions and specialty infusions.

  5. Partakes in advanced medication dispensing activities.

  6. Performs process validation utilizing bar code scanning technology i.e., technology checks technician.

  7. Removes scheduled II-IV medications from the narcotic vault for the replenishment of automated dispensing cabinets.

  8. Navigates workflows for high priority orders and prescriptions.

  9. Displays versatility within the operations to support timely medication dispensing.

Physical Requirements:

  1. Ability to walk and stand 90% of the day and to occasionally lift up to 30 lbs.

  2. Frequent reaching and grasping below, at, and above shoulder level.

  3. Pushing and/or pushing non-motorized equipment (e.g. carts, IV rolling rack, and medication rolling racks, etc.) weighing 40 to 60 lbs.

  4. Requires manual dexterity using fine hand manipulation to operate prescription medications and computer keyboard.

  5. Ability to see medications, computer screen, and reports.

  6. Reading automated dispensing reports regularly.

  7. Works in an area with some discomfort due to dust, dirt, and temperature changes.

  8. May be exposed to broken glass and some exposure to hazardous chemicals.

Skills & Abilities:

  1. Ability to be organized and systematic.

  2. Ability to communicate effectively.

  3. Ability to perform work in a timely and efficient manner.

  4. Possess excellent telephone etiquette skills.

  5. Extensive knowledge of medications including: Brand and generic names, dosing forms, indications, formulary status and strengths.

  6. Applies to Hospital Technicians Only : Knowledge of hazardous substance handling, complex sterile compounding techniques, and mathematical calculations.

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at .