Beth Israel Deaconess Medical Center Pharmacy Technician Medication Reconciliation in Boston, Massachusetts
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Pharmacy Technician Medication Reconciliation
Department Description:BIMDC Specialty Pharmacy is a pharmacy that dispenses generally low volume and high cost medicinal preparations to patients who are undergoing intensive therapies for illnesses that are generally chronic, complex and potentially life threatening. Often these therapies require specialized delivery and administration.
Job Location:Boston, MA
Job Summary:Under the supervision of Manager of ambulatory clinical pharmacy, the Pharmacy Technician Medication Reconciliation will assist pharmacists and the medical team in obtaining a list of most accurate medication list by interviewing patients and consulting with their outpatient pharmacies. Through performing medication histories, this role plays an integral role in helping to prevent medication errors caused by inaccurate or incomplete information.
Collects an accurate and complete medication history (including over the counter drugs and complimentary & alternative medications) by interviewing patient (and/or caregiver) and utilizing secondary resources.
Accurately and completely enter medication history in the electronic medical record.
Reviews and updates patient's allergies.
Ensures strong working relationships with clinics and physicians to ensure we are providing the level of service to support their patients.
Identifies and participates in ongoing quality assurance to ensure efficiency for all aspects of medication history taking.
Identifies and reports actual and potential medication errors or adverse events.
Documents necessary information within the patient's electronic medical record.
High School diploma or GED required.
License Mass Registered Pharmacy Tech required.
3-5 years related work experience required.
Employee must remain in good standing with the Massachusetts Board of Registration of Pharmacy including maintenance of registration and fees.
Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Certified Pharmacy Technician (CphT) and/or advanced certified pharmacy technician credential (CphT-Adv) preferred.
Bachelors degree/Advanced degree preferred.
Strong understanding of insurance and adjudication processes with a robust understanding of medication reconciliation.
Decision Making:Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
Problem Solving:Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Independence of Action:Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
Written Communications:Ability to communicate clearly and effectively in written English with internal and external customers.
Oral Communications:Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.
Knowledge:Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
Team Work:Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
Customer Service:Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Physical Nature of the Job:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus