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Cleo Pre-Sales Solutions Architect in Boston, Massachusetts

Pre-Sales Solutions Architect

at Cleo (US)

Remote - US

Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ customers' potential is realized by delivering solutions that make it easy to discover and create value through the connections and integration of enterprise applications supporting critical workflows. By providing the industry’s most complete and flexible integration offerings, we are helping our clients build trusted relationships across their partner ecosystems today, while providing all the control and visibility they need to advance their business tomorrow. In a nutshell, Cleo is a rapidly growing category leader in ecosystem integration software and we have experienced tremendous growth over recent years.

Cleo touches your everyday life by developing, marketing, and selling integration software that ensures Amazon orders get delivered on time, food is stocked at the grocery store, and your local barista has the coffee beans to make your morning latte. Cleo is redefining the integration market by transforming how organizations transact business with each other with our innovative Ecosystem Integration Platform.

At Cleo, we are not only passionate about helping our customers reach success, we are passionate about our team members. We foster innovation in a thriving, high-velocity work environment. Our team members are among the best and the brightest, working in an environment where strategy, technology, and marketing intersect to create amazing products.

Cleo is looking for a Solutions Architect to join our Pre-Sales team in the Solutions department to help build a compelling case for prospects to use Cleo’s technology to solve their integration problems, through presentations, proof of concepts, demonstrations and high-level solution design. This position can be based out of any one of our offices in the US or work remotely from anywhere in the US – it is all about finding the right fit! Ideal candidates possess a strong background working with integration tools and software in the supply chain space, and have an interest in working directly with prospects to demonstrate the value of Cleo’s integration solutions in solving their business needs.

What You Will Be Doing

  • Function as the technical lead and product expert through the sales cycle

  • Conduct discovery sessions directly with prospective and existing clients to gather business and technology requirements

  • Demonstrate the value of Cleo solutions through presentations and demonstrations onsite and/or via Zoom

  • Assess, scope, and complete proofs of concept (POCs) to demonstrate the value of Cleo’s solutions in a customer environment

  • Respond to technical questions received by RFI/RFPs in an accurate and timely fashion

Your Qualifications

  • Bachelor’s Degree in Computer Science, Communications, or related, or equivalent relevant experience

  • 5+ years in pre-sales or customer-facing technical role such as support or services

  • Experience with cloud or on-premise integration software

  • Knowledge of B2B or EDI-based integration

  • Understanding and experience of the retail supply chain

  • Experience performing Proofs of Concept (POCs) and custom demonstrations

  • Ability to express complex technical and functional concepts effectively

  • Deep and broad technical knowledge

  • Fluency in MS Office applications

A few things we have to offer:

  • Competitive base salary + commission

  • Great Healthcare + Dental + Vision

  • Flexible PTO

  • Culture of support, encouraging Life-Work balance

  • 401k match

  • FSA and HSA options

  • Employee Assistance Program

  • Paid Parental Leave

  • Remote work environment

  • Representing a company with 4,000+ clients and a 99% retention rate

  • Accelerated title and salary growth potential

  • A fun and energetic work environment that makes you excited to go to work every day

Cleo Communications, LLC is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status or any other characteristic protected by law.