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CBRE Process Improvement Coord in Boston, Massachusetts

Process Improvement Coord

Job ID




Service line

GWS Segment

Role type


Areas of Interest



Remote - US - Remote - US - United States of America

About the role

Under direct supervision, provides administrative support to the Process Improvement Team. The Process Improvement Coordinator will maintain project files, assists with IT tickets and documentation. Assist with new retail store set-ups and vendors logs. This is an outstanding opportunity for someone looking to grow!

What you’ll do

Performs day-to-day administrative support tasks for the department including but not limited to typing, formatting and producing documents and reports, distributing correspondence, preparing and maintaining files and arranging meetings.

Updates and maintains intranet and other file sharing sites with current information as requested.

Maintains Case Study Library of completed Process Improvement Initiatives. Performs simple to sophisticated maintenance of day-to-day support tasks for the department, including pipeline project and case study review. Assists with project tracking by updating project logs, task lists and resource allocations as requested. Performs other duties as assigned .

What you’ll need

  • To perform this job optimally, an individual must be able to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Associate's degree required plus one year meaningful experience. Bachelor degree preferred.

  • Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to optimally present information to an internal department and/or large groups of employees.

  • Requires basic understanding of financial terms and principles. Ability to calculate simple figures such as percentages.

  • Ability to understand and carry out general instructions in standard situations. Ability to troubleshoot problems in standard situations. Requires basic problem solving skills

  • Basic understanding of computer software and hardware (i.e. Microsoft Office Suite Products and Smartsheet).

  • Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.


CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the position is $50,000 annually and the maximum salary for the position is $53,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.


CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)