SANS Institute Product Manager, Enterprise Solutions (Remote) in Boston, Massachusetts
SANS Institute (SANS) was established in 1989 as a cooperative research and education organization. In the next 25 years it grew to become the most trusted and, by far, the largest source for information security training and security certification in the world reaching more than 300,000 security professionals around the world today, with around 60,000 having been granted Global Information Assurance Certification (GIAC) security certifications – the leading certification that provides assurance to employers that their people and prospective hires can actually do the job. At the heart of SANS are the many security practitioners – from auditors and network administrators to chief information security officers, all sharing the lessons they learn and jointly finding solutions to the challenges they face – in varied global organizations from corporations to universities working together to help the entire information security community.
Join the SANS Team
At SANS, our culture is defined by Mission, Brand, People. Our goal is to hire people who understand the importance of continuing to fight against the cyber security threats (Mission) while delivering the highest quality training (Brand) to our students. We want employees whose personal values align well with our culture of fairness, honesty, customer focus, and pragmatic approach (People).
Summary of Position
SANS is seeking a seasoned Product Manager with prior B2B experience building enterprise solutions with customer level simplicity to join our team. You will be responsible for overseeing the development, strategy, and management of a suite of product capabilities and reporting services that provide our enterprise customers with the insights they need to train and secure their workforce. We are looking for candidates with a growth mindset who are passionate about creating scalable, customer-centric solutions. The ideal candidate will have a demonstrated track record of driving growth for enterprise offerings, and possess technical aptitude, customer empathy, strong execution capability to deliver high impact business results in an agile environment.
Strategic Roadmap Development
Drive collaboration across teams to create and execute the product roadmap focused on enterprise growth initiatives.
Product-Led Growth Enablement
Partner with product, engineering, sales, and marketing to align business objectives and customer needs to identify and prioritize growth opportunities.
Customer Focused Requirement Gathering and Relationship Building
Identify and deeply understand customer pain points, document requirements, and define solutions to enhance the overall customer experience.
Effectively communicate strategic initiatives and progress updates to key stakeholders including executives and leadership teams to ensure alignment and buy-in.
Critical Thinking & Analytical Skills
Ensure data, tracking, and reporting requirements are captured to improve business impact and return on investment.
Lead the improvement of functional capabilities on new and existing tech stacks and define datasets for enterprise customers that can be automated and deployed at scale.
Other Duties as Assigned
Bachelor’s degree in business or engineering required. MBA preferred.
5 + years of professional product management experience building and launching enterprise user-facing product solutions.
In-depth experience using Salesforce CRM and Snowflake
Self-starter who can navigate varying degrees of ambiguity with ease.
Master in proactive communication across teams, storytelling, and stakeholder alignment.
Expertise creating and managing product requirements in JIRA and Confluence including the ability to manage project boards at once.
Demonstrated ability to lead and solve problems across organizational boundaries to deliver customer solutions.
Proven track record of working closely with both customers and internal stakeholders, practicing active listening, and taking a customer-focused approach to strategy and priorities.
Passion for the customer, able to imagine new ways to solve problems and to deliver best in class experiences.
Experience working with UX/UI design and research teams to deliver products and experiences that delight customers.
Comfortable working in a virtual organization with some travel
Fluent in English, particularly in written communications
Experience working in cyber security/ data and analytics/ educational technology related fields.
Experience building enterprise reporting capabilities for Fortune 500 companies.
Experience working on compliance and integration initiatives such as ISO/SOC compliance and SSO integrations.
Certified/Trained in Pragmatic Product Marketing
This position reports to the Head of Product Management and has no direct reports.
This position is full-time remote with the expectation the candidate works during US/EST business hours. Quarterly travel to company events and meetings is required.
Equal Opportunity Employer :
SANS is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact SANS Human Resources.
California residents for SANS privacy notice for California job applicants
The base salary range for this position is between $120-150k. Base salary ranges may vary by geographic location and relevant experience, education, certifications, and years of experience. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.
In addition, SANS provides the following benefits:
401(k) with company match
Employee Assistance Program
Supplemental Life Insurance and AD&D
Paid Time Off
Company Paid Holidays
Information Technology (IT) - Product Development
US Employee | Full-Time
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