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Salesforce.com, Inc Product Ops Data Analyst, Tableau in Boston, Massachusetts

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Products and Technology

Job Details

Join the Product Operations team in Tableau Dev and prepare Tableau for our best years yet. We are seeking an experienced Data Analyst with expert experience using Tableau to lead the design and development of interactive reports, dashboards, and data sources that are in direct support of our product development team’s operations and workflow tracking. Work with multiple stakeholders in Tableau to identify the needed endpoints, models, and pipelines, and determine the requirements needed for success. Bring an informed and opinionated voice to the table and work with the Planning Tools team to develop a roadmap for the dashboards we provide internally, and looking ahead to how we may be able to share these with customers as well.

What you’ll be doing:

  • Use Tableau to build and publish customized interactive reports, data visualizations, and executive level dashboards that are in support our development team operations, such as reports visualizing data across our software development lifecycle, release health, strategic traceability (V2MOMs), and feature dependencies.

  • Take ownership and enhance existing tableau visualizations that our business is dependent on, such as roadmapping and agile metrics dashboards.

  • Analyze and integrate complex data coming in from multiple disparate sources; Use SQL to create published data sources that enable you, your stakeholders, and internal customers to retrieve key data/metrics/reports.

  • Participate in strategic and tactical planning discussions, interface with leadership, and gather requirements to deliver complete data analysis and visualization reporting solutions. Take ownership in defining a long term data strategy for our organization.

  • Work closely and build relationships with data engineers in other teams in Tableau to communicate requirements and drive dependency completion.

  • Validate telemetry analysis with internal customers and power users

  • Draw insight from data and have the ability to visually present and communicate data, analyses, and findings orally and in writing.

  • Troubleshoot data issues with Tableau reports and dashboards.

  • Contribute to expanding the Tableau data science culture by sharing knowledge and investing in tools and processes for the betterment of others.

What you’ll bring to the team:

  • Strong data analysis experience with Tableau Desktop

  • Strong data management experience with Tableau Server

  • Strong experience in writing complex SQL queries with joins and aggregate that deals with large amounts of data. Strong understanding of recursive joins of data.

  • Strong experience working with databases/data warehouses, preferably Snowflake

  • Ideally have prior experience integrating and visualizing data from 3rd party APIs and work platforms like TFS (Azure DevOps Server), Aha!, GITLAB, JIRA, GUS, Perforce

  • Familiar with Agile and Lean Methodologies, as well as SDLC processes

  • Expert in building relationships and collaborating across different functions.

  • Focused on impact and biased toward action.

For Colorado-based roles: Minimum annual salary of $86,000. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .

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Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

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